News and updates
March 27, 2024
2024 Vancouver Cruise Ship Schedule for Transportation Network Services and Taxi Companies
Transportation Network Service (TNS) operators are reminded to review the terms and conditions (T&C) of their licence as the 2024 cruise ship season begins in Vancouver.
March 6, 2024
Update on climate change programs and initiatives
The scale of the climate emergency demands urgent action. Responding to climate change is a significant priority for the B.C. government. The Passenger Transportation Board (Board) continues to review its policies and procedures to ensure they support the government’s climate change programs and initiatives. The following initiatives are a few of those currently being undertaken by the Province and the Board.
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Make a complaint about a service.
Please put your complaint in writing and send it to the Commercial Passenger Vehicle Program. Their phone number is 604-527-2198 and their email is cpv@gov.bc.ca.
Find out what’s happening with someone else’s application.
We do not disclose the status of other applications until the final decision has been published on the website. We also do not disclose that an application has been received until it’s Application Summary has been published in the Weekly Bulletin.
Get an update on my application.
An applicant may contact the Board to inquire about the status of their application.
Renew my licence.
The Registrar of Passenger Transportation will automatically send licence renewal forms to licensees with expiring licences.