Preparing an accessible service plan

Preparing an accessible service plan

Taxi operators must submit an accessible service plan when:

  • Starting a new taxi service and wanting to use wheelchair accessible taxis
  • Adding taxis to a fleet, whether the fleet has wheelchair accessible taxis, or not

Taxi operators in communities with less than 15,000 people do not need to submit a complete accessible service plan.

Use these questions as a guide for the type of information to put in your accessible service plan.

Company information

Priority dispatch plan

Community information