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Phone: 250-953-3777

Email: ptboard@gov.bc.ca

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General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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RSS feeds

https://www.ptboard.bc.ca/rss-feeds

… RSS feeds Print PDF Share Share this content Copy this URL: … Want to know more about how to use RSS feeds?  Read more here … RSS feeds …

Type: Page

Last updated: Thu, 03/20/2025 - 20:07

Limousine licensee list

https://www.ptboard.bc.ca/limousine-licensee-list

… Service Fraser Valley; Metro Vancouver; Squamish-Lillooet RRR Limousine Services Ltd.   Fraser Valley; Metro Vancouver …

Type: Page

Last updated: Fri, 08/01/2025 - 13:13

Home

https://www.ptboard.bc.ca/home

Home Driving forward, together The Passenger Transportation Board is an independent legal tribunal that licenses and regulates taxis, ride-hail, limousines, shuttles, and inter-city buses in British Columbia. It works to balance industry sustainability …

Type: Page

Last updated: Fri, 04/11/2025 - 19:08

Board to conduct follow-up investigation on the current state of COVID-19 recovery for BC Passenger Transportation Industry

https://www.ptboard.bc.ca/news/2023-01/board-conduct-follow-investigation-current-state-covid-19-recovery-bc-passenger

January 26, 2023 The Board will be undertaking a follow-up study to the 2021 COVID-19 investigation, to better understand the current economic landscape. For further information, please read the December 14, Industry Advisory and the Q&As. … Board to …

Type: News and updates

Published: Thu, 01/26/2023 - 05:36

Final deadline to activate additional taxi licenses extended to July 1, 2023

https://www.ptboard.bc.ca/news/2022-12/final-deadline-activate-additional-taxi-licenses-extended-july-1-2023

December 28, 2022 In light of recent feedback from licensees indicating the ongoing struggles and challenges to obtain replacement parts and vehicles (many of which are accessible vehicles) as a result of the supply chain issues caused by the pandemic. …

Type: News and updates

Published: Wed, 12/28/2022 - 05:38

Deadline to activate additional taxis extended

https://www.ptboard.bc.ca/news/2023-05/deadline-activate-additional-taxis-extended

May 24, 2023 The Passenger Transportation Board (Board) recognizes the significant impact COVID-19 has had on the passenger transportation industry. That is why since June 2020, the Board has granted multiple BC-wide extensions for the activation of: Taxi …

Type: News and updates

Published: Wed, 05/24/2023 - 13:00

Deadline to activate additional taxis extended

https://www.ptboard.bc.ca/news/2022-12/deadline-activate-additional-taxis-extended

December 14, 2022 Since June 2020, the Passenger Transportation Board (Board) has recognized the significant impact the COVID-19 pandemic has had on the passenger transportation industry and as such has granted multiple BC-wide extensions for the …

Type: News and updates

Published: Wed, 12/14/2022 - 13:00

Board releases Annual Report 2022-2023

https://www.ptboard.bc.ca/news/2023-09/board-releases-annual-report-2022-2023

September 6, 2023 The Passenger Transportation Board’s Annual Report 2022-2023 is now available online. The Annual Report 2022-2023 (6 MB) describes the activities of the Board during the fiscal year April 1, 2022 to March 31, 2023. Highlights Some of the …

Type: News and updates

Published: Wed, 09/06/2023 - 01:00

Inter-city bus COVID-19 policy extension and consultation

https://www.ptboard.bc.ca/news/2023-04/inter-city-bus-covid-19-policy-extension-and-consultation

April 19, 2023 The Passenger Transportation Board (Board) recognizes the significant impact COVID-19 has had on the passenger transportation industry. Since March 18, 2020, the Board has allowed Inter-City Bus (ICB) operators to temporarily reduce or …

Type: News and updates

Published: Wed, 04/19/2023 - 14:06

B.C. Accessibility Standards: Transportation sector session

https://www.ptboard.bc.ca/news/2024-07/bc-accessibility-standards-transportation-sector-session

July 4, 2024 As part of ongoing efforts to implement the Accessible B.C. Act , the government is developing new accessibility standards for different sectors, including transportation. On July 16, 2024, from 2:00 p.m. to 4:00 p.m., the Accessibility …

Type: News and updates

Published: Thu, 07/04/2024 - 13:00

The Passenger Transportation Board is moving

https://www.ptboard.bc.ca/news/2024-02/passenger-transportation-board-moving

February 7, 2024 The Passenger Transportation Board (Board) has been advised by the Ministry of Transportation and Infrastructure that, as of April 1, 2024, the Board will move to the Ministry of Attorney General. The move is consistent with the B.C. …

Type: News and updates

Published: Wed, 02/07/2024 - 13:00

Proposed changes to rates structure - call for feedback

https://www.ptboard.bc.ca/news/2023-03/proposed-changes-rates-structure-call-feedback

March 29, 2023 The Passenger Transportation Board (Board) is considering several changes to rates rules that may affect taxi and TNS sectors, as follows:      Eliminating Common Rate Rules;     Replacing Common Rate Rules with minimum and maximum rates …

Type: News and updates

Published: Wed, 03/29/2023 - 13:52

Passenger Transportation Board to conduct follow-up investigation on the current state of COVID-19 recovery for BC passenger transportation industry

https://www.ptboard.bc.ca/news/2022-12/passenger-transportation-board-conduct-follow-investigation-current-state-covid-19

December 14, 2022 The Passenger Transportation Board recognizes the significant impact of the COVID-19 pandemic on British Columbia’s economy, and the resulting challenges that the province’s passenger transportation industry continues to face. In 2021, …

Type: News and updates

Published: Wed, 12/14/2022 - 13:00

Taxi camera program review

https://www.ptboard.bc.ca/news/2024-07/taxi-camera-program-review

July 3, 2024 The Passenger Transportation Board (Board) has heard numerous issues raised by the taxi sector regarding the taxi camera program . The program was also highlighted for review in the recommendations made in the recent report of the Special …

Type: News and updates

Published: Wed, 07/03/2024 - 01:00

TNS geo-fencing around Vancouver Cruise Ship Terminal

https://www.ptboard.bc.ca/news/2025-07/tns-geo-fencing-around-vancouver-cruise-ship-terminal

July 11, 2025 Following consultation with the City of Vancouver and the Vancouver Fraser Port Authority, and in consideration of submissions from industry, the Passenger Transportation Board (Board) decided on July 8, to remove the transportation network …

Type: News and updates

Published: Fri, 07/11/2025 - 01:00

TLCI review of taxi rates

https://www.ptboard.bc.ca/news/2023-08/tlci-review-taxi-rates

August 23, 2023 Board allows taxi rate increases of up to 7.3% based on rise in CPI Taxi licensees can request a 2023 TLCI taxi rate increase of up to 7.3%. The Passenger Transportation Board (Board) is now accepting completed  TLCI request forms (624 KB) …

Type: News and updates

Published: Wed, 08/23/2023 - 01:00

Taxi Rates - Cost of Living Adjustment 2023

https://www.ptboard.bc.ca/news/2023-08/taxi-rates-cost-living-adjustment-2023

August 2, 2023 On March 29, 2023, the Passenger Transportation Board (Board) gave notice to licensees regarding potential changes to taxi and TNS rates regulation and invited licensees to provide feedback on the considered options. Included in the …

Type: News and updates

Published: Wed, 08/02/2023 - 01:00

Special Committee to Review Passenger Directed Vehicles

https://www.ptboard.bc.ca/news/2023-07/special-committee-review-passenger-directed-vehicles

July 12, 2023 Section 42.1 of the Act required the Legislative Assembly to establish a Special Committee. On May 11, 2023, the Special Committee to Review Passenger Directed Vehicles was appointed. The Special Committee is mandated to conduct a review of …

Type: News and updates

Published: Wed, 07/12/2023 - 01:00

Traffic congestion study to begin in Lower Mainland

https://www.ptboard.bc.ca/news/2023-08/traffic-congestion-study-begin-lower-mainland

August 16, 2023 The Passenger Transportation Board has passed a motion to conduct a traffic congestion study in selected areas of the Lower Mainland, under section 7(1) of the Passenger Transportation Act.  The study is being undertaken as a result of …

Type: News and updates

Published: Wed, 08/16/2023 - 01:00

New Strategic Plan 2023-2026

https://www.ptboard.bc.ca/news/2023-07/new-strategic-plan-2023-2026

July 19, 2023 The Passenger Transportation Board (Board) has updated its three-year Strategic Plan (2023-2026) (4 MB) . This Strategic Plan focuses on the following:  Positioning the Board to fulfill its expanded role and mandate.  Supporting ongoing …

Type: News and updates

Published: Wed, 07/19/2023 - 01:00

2025 Vancouver Cruise Ship Schedule for Transportation Network Services and Taxi Companies

https://www.ptboard.bc.ca/news/2025-04/2025-vancouver-cruise-ship-schedule-transportation-network-services-and-taxi-companies

April 2, 2025 Taxi and Transportation Network Service (TNS) operators are reminded to review the terms and conditions (T&C) of their licence as the 2025 cruise ship season begins in Vancouver. While subject to change, the designated cruise ship days are …

Type: News and updates

Published: Wed, 04/02/2025 - 01:00

Update report on impacts of Covid-19 on BC Passenger Transportation Industry

https://www.ptboard.bc.ca/news/2023-08/update-report-impacts-covid-19-bc-passenger-transportation-industry

August 9, 2023 In 2021, the Passenger Transportation Board launched an investigation to better understand the economic impacts of the Covid-19 pandemic and its effects on the passenger transportation industry in BC. The results were published in Economic …

Type: News and updates

Published: Wed, 08/09/2023 - 01:00

Recent changes to the Passenger Transportation Act

https://www.ptboard.bc.ca/news/2023-02/recent-changes-passenger-transportation-act

February 8, 2023 Recent amendments to the Passenger Transportation Act (Act) clarify existing powers of the Passenger Transportation Board (Board) and streamline the way the Board makes decisions on applications. Applicant fitness and capability is now a …

Type: News and updates

Published: Wed, 02/08/2023 - 13:57

2024 Vancouver Cruise Ship Schedule for Transportation Network Services and Taxi Companies

https://www.ptboard.bc.ca/news/2024-03/2024-vancouver-cruise-ship-schedule-transportation-network-services-and-taxi-companies

March 27, 2024 Transportation Network Service (TNS) operators are reminded to review the terms and conditions (T&C) of their licence as the 2024 cruise ship season begins in Vancouver. All TNS licensees in Region 1 are to abide by the designated …

Type: News and updates

Published: Wed, 03/27/2024 - 01:00

Q&As for the 2023 Passenger Transportation Board Investigation: COVID-19 Recovery for Passenger Transportation Industry in BC

https://www.ptboard.bc.ca/news/2022-12/qas-2023-passenger-transportation-board-investigation-covid-19-recovery-passenger

December 14, 2022 Why did the Board conduct an investigation in 2021?  In 2021, the Board decided to conduct an investigation, pursuant to section 27 of the Passenger Transportation Act, on the impact of the COVID-19 pandemic on the BC passenger …

Type: News and updates

Published: Wed, 12/14/2022 - 13:00

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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