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Phone: 250-953-3777

Email: ptboard@gov.bc.ca

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General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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Rule 18 — Standard rules for limousine rates

https://www.ptboard.bc.ca/rule-18-standard-rules-limousine-rates

… that will be added to the trip because of this policy. Tolls, public fees, and other service charges 5. If a … costs for drivers; (e) vehicle clean up fees; (f) standby rates;  (g) a per kilometer rate from the company’s home base … to or from the passenger pickup or drop off location. Fuel surcharges 6. Fuel surcharges may only be charged when a …

Type: Page

Last updated: Fri, 12/12/2025 - 13:26

Rule 2 — Standard rules for taxi rates

https://www.ptboard.bc.ca/rule-2-standard-rules-taxi-rates

… type. Written Approval 2. Taxi licensees may only charge rates that are approved in writing by the Board. Metered … or otherwise, the payment of tips or other gratuities.  Tolls and other public fees 9. In addition to approved or set … by credit or financial companies, such as credit card surcharges, or (b) For booking a fare through a mobile app. …

Type: Page

Last updated: Fri, 12/12/2025 - 13:00

Operating with a licence

https://www.ptboard.bc.ca/operating-licence

… to make sure they are fit, proper and capable operators. Rates, surcharges and tolls Taxis, limousines, shuttles, and other passenger …

Type: Page

Last updated: Thu, 09/11/2025 - 08:43

Systemic decision - credit card surcharges

https://www.ptboard.bc.ca/systemic-decision-credit-card

… version (557 KB) is considered the true copy. Credit Card Surcharges I. Jurisdiction The Passenger Transportation Act … the Board’s jurisdiction involves the establishment of rates rules that govern the passenger transportation industry … (540 KB) allows licensees to charge customers for certain tolls, public fees, and other service charges if the licensee …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Rule 16 — Standard rules for TNS rates

https://www.ptboard.bc.ca/rule-16-standard-rules-tns-rates

… from passengers, in addition to their advertised rates, in order to recover/offset transaction fees or any … by credit or financial companies (i.e. credit card surcharges). Discount rates 3. For certainty, the use of any coupons or discounts … Rule 16 — Standard rules for TNS rates …

Type: Page

Last updated: Fri, 12/12/2025 - 13:25

Taxi rates list

https://www.ptboard.bc.ca/taxi-rates-list

… Taxi rates list Print PDF Share Share this content Copy this URL: … 2.85   42.69 Eagle Transit Ltd.   North Coast Non metered rates       Ecofriendly Taxi Ltd. Ecofriendly Taxi … CP Rail Contract Fraser-Fort George Crew transport rates       Esq Taxi Ltd. ESQ Taxi Capital 3.85 2.24   48.34 …

Type: Page

Last updated: Fri, 12/12/2025 - 15:13

Rule 21 — Standard rule for other PDV rates

https://www.ptboard.bc.ca/rule-21-standard-rule-other-pdv-rates

… from a passenger, in addition to their advertised rates, in order to recover or otherwise offset transaction … by credit or financial companies, such as credit card surcharges,  (b) For booking a fare through a mobile app. … ensure that the app calculates based on Board-approved rates.  5. For certainty, a licensee must not accept payment …

Type: Page

Last updated: Fri, 12/12/2025 - 13:27

Taxi rates

https://www.ptboard.bc.ca/taxi-rates

… fares are calculated based on flag, distance, and time rates. In some areas, taxis may charge non-metered rates. Taxi operators may only charge rates that are approved by the Passenger Transportation Board … Taxi rates …

Type: Page

Last updated: Fri, 12/12/2025 - 12:26

Rates policies

https://www.ptboard.bc.ca/rates-policies

… application decision, it expresses any requirements around rates in its written reasons for decision—which is called a rates order.  The Board may indicate that a licensee is subject to an established rates rule or make a specific rates order applicable to that …

Type: Page

Last updated: Tue, 09/16/2025 - 02:01

Rule 3 — Rate bands

https://www.ptboard.bc.ca/rule-3-rate-bands

… Transportation Region 5 who are approved to charge meter rates, except as otherwise provided in Rule 4 [Standardized Rates]. Applicable rate bands 2. If a licensee has two or … Areas in different Passenger Transportation Regions, the rates for each service must be in compliance with the …

Type: Page

Last updated: Fri, 12/12/2025 - 13:01

Change taxi rates

https://www.ptboard.bc.ca/change-taxi-rates

… Taxi operators must only charge their rates as approved by the Board. Taxi operators may charge metered rates, point-to-point rates, individual rates or a combination thereof.  … Change taxi rates …

Type: Page

Last updated: Fri, 12/12/2025 - 12:41

Rates as a regulatory lever

https://www.ptboard.bc.ca/rates-regulatory-lever

… under the Passenger Transportation Act to approve and set rates for passenger transportation services operating under a … The Board can make new rules or amended rules regarding rates on its own initiative.  When the Board makes a rates rule, it is applicable to all licensees subject to the …

Type: Page

Last updated: Thu, 12/04/2025 - 12:26

Ride-hail (TNS) rates

https://www.ptboard.bc.ca/ride-hail-rates

… to increase supply during peak periods by increasing rates and to attract more passengers during off-peak periods by lowering rates. Dynamic pricing is a flexible approach to setting the … The Passenger Transportation Board (Board) sets minimum rates to be charged for ride-hail (TNS) trips in B.C. based …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Metered taxi rate structure in B.C.

https://www.ptboard.bc.ca/taxi-rate-structure

… region will remain in place. Rate bands Board standardized rates The transition period Rate bands Rate bands allow licensees to change their metered rates, within approved limits, easily and more frequently. … Rate Bands defines the Board-approved minimum and maximum rates for each region for each of: flag rate 5km trip fare …

Type: Page

Last updated: Fri, 12/12/2025 - 11:21

Rule 19 — Limousine rates — hourly

https://www.ptboard.bc.ca/rule-19-limousine-rates-hourly

… with a designated PDVA: Limo sector type. Hourly rates 3. Except as otherwise provided in section 5, Rule 18 or Rule 20, licensees may only charge rates that are within the following minimum and maximum hourly rates: Minimum and maximium hourly limousine rates in BC   …

Type: Page

Last updated: Fri, 12/12/2025 - 13:26

Rule 17 – TNS minimum rates

https://www.ptboard.bc.ca/rule-17-tns-minimum-rates

… a special authorization with a designated TNSA. Minimum rates 2. Licensees providing TNS services must charge rates for each ride that do not fall below the following applicable TNS minimum rates: TNS minimum rates by TNS operating region TNS … Rule 17 – TNS minimum rates …

Type: Page

Last updated: Fri, 12/12/2025 - 13:26

Limousine and other passenger directed vehicle rates

https://www.ptboard.bc.ca/limo-other-pdv-rates

… passenger directed vehicle (PDV) operators must charge rates that are approved by the Passenger Transportation Board (Board). The Board's Rates Rules ensure passengers are charged reasonable and … adhere to. The Board has created a number of rules in its Rates Rules Manual , including:  Rates Rule - Limousine Rates …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Systemic decisions

https://www.ptboard.bc.ca/systemic-decisions

… Transportation Act. These include matters such as rates, fleets, and operating areas. These levers are also … in the passenger transportation market, when necessary: Rates Fleets Operating areas All three levers represent … List of systemic decisions Systemic decision - Credit card surcharges - effective October 16, 2023 Systemic decision - …

Type: Page

Last updated: Thu, 12/04/2025 - 12:25

Rule 4.1 — Prince George other standardized rate amounts

https://www.ptboard.bc.ca/rule-41-prince-george-other-standardized-rate-amounts

… with a designated PDVA: Taxi sector type charging metered rates with originating areas in Prince George. Discount rates 2. When an established charge account customer provides …

Type: Page

Last updated: Fri, 12/12/2025 - 13:03

Taxi rates policy

https://www.ptboard.bc.ca/taxi-rates-policy

… Context As per the Board’s Rates Rules, taxi licensees may only charge rates that are approved in writing by the Board. These rates may include metered rates, hourly rates, point-to-point … Taxi rates policy …

Type: Page

Last updated: Fri, 12/12/2025 - 12:08

Systemic decision - Rates

https://www.ptboard.bc.ca/systemic-decision-rates

… Context As set out in the Rates Policy above, section 7(1)(g) of the Act provides authority to the Board to make rules about rates and any practices related to rates. Rates R=rules are a type of Regulation and carry with … Systemic decision - Rates …

Type: Page

Last updated: Tue, 09/16/2025 - 02:01

Change limo, shuttle and other passenger-directed vehicle (PDV) rates or rules

https://www.ptboard.bc.ca/change-limo-shuttle-rates-rules

… shuttle, and other PDV operators must only charge rates that are approved by the Board. Limousine operators may charge hourly rates, individual fares, or point-to-point rates.  These operators are subject to either Rule 18 – … limo, shuttle and other passenger-directed vehicle (PDV) rates or rules …

Type: Page

Last updated: Fri, 12/12/2025 - 12:39

Rule 7 — Taxi and limousine cost index

https://www.ptboard.bc.ca/rule-7-taxi-and-limousine-cost-index

… with a designated PDVA: Taxi sector type charging meter rates in Passenger Transportation Regions 1 to 4. TLCI - … to a common rate and who wish to make a TLCI adjustment to rates may request it as follows: (a) Licensees must send … local governments or First Nations councils;  (d) The new rates are effective on the date set by the Board in its …

Type: Page

Last updated: Fri, 12/12/2025 - 13:22

Amend or change a limousine or shuttle licence

https://www.ptboard.bc.ca/amend-limo-shuttle

… approval. Applying to operate in an area with different rates If you are applying to operate in a new area with different rates, you must submit your proposed rate changes with your application. Use these forms for changes to: Hourly rates (PT Board form 11) (548 KB) Point-to-point rates (PT …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Amend or change a taxi licence

https://www.ptboard.bc.ca/amend-taxi

… application. Applying to operate in an area with different rates If you are applying to operate in a new area with different rates, you must submit your proposed rate changes with your … , then you are not required to submit these contract rates for Board approval. All other rates require Board …

Type: Page

Last updated: Fri, 12/12/2025 - 12:49

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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