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Contact the Board

Phone: 250-953-3777

Email: ptboard@gov.bc.ca

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Office hours

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 5pm

General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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1 - 15 of 15 results for {{search_term}}

Meeting data requirements: Taxi meters, dispatch systems, and related technology

https://www.ptboard.bc.ca/meeting-data-requirements-taxi-meters

… including in regards to equipment and technology modernization, should be directed to the Ministry of …

Type: Page

Last updated: Thu, 10/10/2024 - 14:06

Resources

https://www.ptboard.bc.ca/resources

Resources Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Legislation Passenger Transportation Act Passenger Transportation Regulation Administrative Tribunals Act BC Laws (other acts and regulations) Board …

Type: Page

Last updated: Thu, 04/24/2025 - 04:09

Taxi meters

https://www.ptboard.bc.ca/taxi-meters

Taxi meters Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search The Passenger Transportation Act (Act) authorizes the Passenger Transportation Board (Board) to set rules, policies, and licence terms and conditions for …

Type: Page

Last updated: Mon, 02/24/2025 - 15:41

Dispatch systems and application software

https://www.ptboard.bc.ca/dispatch-systems-and-application-software

Dispatch systems and application software Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search The Board does not regulate dispatch systems or application software under the Passenger Transportation Act. However, these …

Type: Page

Last updated: Thu, 01/30/2025 - 11:24

Limousine licensee list

https://www.ptboard.bc.ca/limousine-licensee-list

Limousine licensee list Updated: October 2024 Legal Name Trade Name Regional District 0698971 B.C. LTD.   Fraser Valley; Metro Vancouver; Squamish-Lillooet 0716800 B.C. LTD. MODERN LIMOUSINE Fraser Valley; Metro Vancouver 0796394 B.C. Ltd. Alpine North …

Type: Page

Last updated: Fri, 10/25/2024 - 16:11

Sound economic conditions

https://www.ptboard.bc.ca/sound-economic-conditions-policy

… economic conditions innovation factor if it: Encourages modernization of the passenger transportation industry …

Type: Page

Last updated: Wed, 04/16/2025 - 10:25

Demonstrating public need and sound economic conditions

https://www.ptboard.bc.ca/demonstrating-public-need-and-sound-economic-conditions

Demonstrating public need and sound economic conditions Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Guidance for applicants and submitters Introduction It is important to ensure an application for a new or …

Type: Page

Last updated: Fri, 02/16/2024 - 11:49

Updated rule for taxi meters

https://www.ptboard.bc.ca/news/2023-10/updated-rule-taxi-meters

… requirements, the evolution of meter technology, policy modernization, and rates-related policy projects. As a result …

Type: News and updates

Published: Wed, 10/18/2023 - 01:00

Taxi licensees must replace old meters

https://www.ptboard.bc.ca/news/2025-02/taxi-licensees-must-replace-old-meters

Taxi licensees must replace old meters Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search February 4, 2025 The Passenger Transportation Board wishes to advise all taxi licensees that new standards for taxi meters will take effect on …

Type: News and updates

Published: Tue, 02/04/2025 - 01:00

Deadline to activate additional taxis extended

https://www.ptboard.bc.ca/news/2023-05/deadline-activate-additional-taxis-extended

… multiple BC-wide extensions for the activation of: Taxi modernization vehicles; and Additional vehicles approved by …

Type: News and updates

Published: Wed, 05/24/2023 - 13:00

Deadline to activate additional taxis extended

https://www.ptboard.bc.ca/news/2022-12/deadline-activate-additional-taxis-extended

… multiple BC-wide extensions for the activation of: Taxi modernization vehicles; and  Additional vehicles approved by …

Type: News and updates

Published: Wed, 12/14/2022 - 13:00

Board releases Annual Report 2022-2023

https://www.ptboard.bc.ca/news/2023-09/board-releases-annual-report-2022-2023

… the 15% increase in fleet size, authorized under the taxi modernization program. Annual inflation increase applied to …

Type: News and updates

Published: Wed, 09/06/2023 - 01:00

New Strategic Plan 2023-2026

https://www.ptboard.bc.ca/news/2023-07/new-strategic-plan-2023-2026

New Strategic Plan 2023-2026 Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search July 19, 2023 The Passenger Transportation Board (Board) has updated its three-year Strategic Plan (2023-2026) (4 MB) . This Strategic Plan focuses on …

Type: News and updates

Published: Wed, 07/19/2023 - 01:00

Leadership Transition at the Passenger Transportation Board

https://www.ptboard.bc.ca/news/2023-10/leadership-transition-passenger-transportation-board

… and unlimited energy, she led the transformation and modernization of the Board. Also, Carmela worked determinedly …

Type: News and updates

Published: Wed, 10/04/2023 - 01:00

Clarification of credit card surcharge rules

https://www.ptboard.bc.ca/news/2023-10/clarification-credit-card-surcharge-rules

Clarification of credit card surcharge rules Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search October 18, 2023 Following consultation with industry regarding credit card surcharges, the Passenger Transportation Board (Board) has …

Type: News and updates

Published: Wed, 10/18/2023 - 01:00

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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