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Contact the Board

Phone: 250-953-3777

Email: ptboard@gov.bc.ca

Use our contact form

Office hours

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 5pm

General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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Taxi rates list

https://www.ptboard.bc.ca/taxi-rates-list

… Taxi rates list Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Updated: December 2025 Legal … Taxi rates list …

Type: Page

Last updated: Fri, 12/12/2025 - 15:13

Taxi licensee list

https://www.ptboard.bc.ca/taxi-licensee-list

… Taxi licensee list Updated: July 2025 Legal name Trade name Regional … 274 54 Bluebird Cabs Ltd. Bluebird Cabs Capital 73 11 Bonny`s Taxi Ltd. Bonny`s Taxi Metro Vancouver 146 30 BOWMAN, … Levi Breuker/Brown, United Cabs #7 Alberni-Clayoquot 1   Burnaby Select Metro Town Taxi Ltd. Burnaby Taxi Metro …

Type: Page

Last updated: Fri, 08/01/2025 - 13:17

Taxi rates

https://www.ptboard.bc.ca/taxi-rates

… Most taxi operators use taxi meters to display fares to … fares are calculated based on flag, distance, and time rates. In some areas, taxis may charge non-metered rates. … the time rate rather than the distance rate.   View the list of approved metered rates for individual licensees …

Type: Page

Last updated: Fri, 12/12/2025 - 12:26

Rule 2 — Standard rules for taxi rates

https://www.ptboard.bc.ca/rule-2-standard-rules-taxi-rates

… granted a special authorization with a designated PDVA: Taxi sector type. Written Approval 2. Taxi licensees may only charge rates that are approved in writing by the Board. Metered … such as credit card surcharges, or (b) For booking a fare through a mobile app. Fee for soiling a vehicle 11. A …

Type: Page

Last updated: Fri, 12/12/2025 - 13:00

Taxi rates policy

https://www.ptboard.bc.ca/taxi-rates-policy

… Context As per the Board’s Rates Rules, taxi licensees may only charge rates that are … directed vehicle authorization (PDVA).  Policy Taxi fare estimates If a dispatcher or driver provides a fare … Taxi rates policy …

Type: Page

Last updated: Fri, 12/12/2025 - 12:08

Change taxi rates

https://www.ptboard.bc.ca/change-taxi-rates

… Taxi operators must only charge their rates as approved by the Board. Taxi operators may charge metered rates, point-to-point … Change taxi rates …

Type: Page

Last updated: Fri, 12/12/2025 - 12:41

Systemic decision - credit card surcharges

https://www.ptboard.bc.ca/systemic-decision-credit-card

… the Board’s jurisdiction involves the establishment of rates rules that govern the passenger transportation industry … for other sectors, the rule is silent. With respect to the taxi sector, section 18 of the Board Standard Rules for … financial companies on businesses, or fees for booking a fare through a mobile app. Therefore, under the current …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Ride-hail (TNS) licensee list

https://www.ptboard.bc.ca/ride-hail-licensee-list

… Ride-hail (TNS) licensee list Updated: July 2025 Legal Name Trade Name Region Black Top Cabs Ltd. Black Top Cabs 1 Bonny`s Taxi Ltd. Bonny`s Taxi 1 Kabu Ride Inc. GoKabu 1, 2, 3, 4, 5 … Ride-hail (TNS) licensee list …

Type: Page

Last updated: Fri, 08/01/2025 - 13:16

Taxi meters

https://www.ptboard.bc.ca/taxi-meters

… set rules, policies, and licence terms and conditions for taxi meter use and standards. This page provides information … Taxi meters help to ensure transparency regarding rates, especially to passengers, and the Board’s taxi meter … of taxi meters for use in B.C., and it does not maintain a list of approved taxi meters. This approach balances …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Metered taxi rate structure in B.C.

https://www.ptboard.bc.ca/taxi-rate-structure

… The Board is beginning to implement new taxi rate structures in 2026. The new rate structures are … 2026) Passenger Transportation Region 2 (Standardized Rates, early 2027) Passenger Transportation Region 1 … rates for each region for each of: flag rate 5km trip fare (flag rate + (distance rate x 5)) time rate Any …

Type: Page

Last updated: Fri, 12/12/2025 - 11:21

Rule 5 – Taxi meter standards

https://www.ptboard.bc.ca/rule-5-taxi-meter-standards

… granted a special authorization with a designated PDVA: Taxi sector type that have:  (a) Express authorization … a time and distance basis”, and (b) Board-approved meter rates. Use of taxi meters 3. A taxi meter in a taxi must:  (a) Be capable of calculating and displaying a fare based on time and distance; and,  (b) Have a fare …

Type: Page

Last updated: Fri, 12/12/2025 - 13:03

Amend or change a taxi licence

https://www.ptboard.bc.ca/amend-taxi

… Taxi operators must apply to the Passenger Transportation … Make sure you understand the application process for taxi operators . Learn how the Board makes a decision using … application. Applying to operate in an area with different rates If you are applying to operate in a new area with …

Type: Page

Last updated: Fri, 12/12/2025 - 12:49

Taxi

https://www.ptboard.bc.ca/taxi

… Taxi operators must have a passenger transportation licence, with special authorization, to operate a taxi service. Apply for a licence Change a licence Operating … Public need indicators Accessible service plan Proposed rates Final step Submit your completed application package to …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Rule 9 — Common rate — Metro Vancouver

https://www.ptboard.bc.ca/rule-9-common-rate-metro-vancouver

… granted a special authorization with a designated PDVA: Taxi sector type in Metro Vancouver.  Common rate amounts - Meters 2. Licensees must charge the following meter rates, unless sections 3 to 10 [Common Rate Amounts -YVR Flat Fare Zones] or sections 11 to 16 [Common Rate Amounts - …

Type: Page

Last updated: Fri, 12/12/2025 - 13:23

Indicators

https://www.ptboard.bc.ca/indicators

… need and sound economic conditions pertaining to the taxi and TNS sectors in B.C. Each indicator is primarily … of active WAVs is determined by cross-referencing the list of WAVs reported to the Registrar’s Office during … of the industry. Close-to-full fleet utilization rates can indicate licensees are unable meet demand to …

Type: Page

Last updated: Tue, 12/16/2025 - 11:36

Rates policies

https://www.ptboard.bc.ca/rates-policies

… application decision, it expresses any requirements around rates in its written reasons for decision—which is called a … decisions, although the Board can apply rates rules (e.g., Taxi Meter Rule) to individual licensees through application … Board may also amend a rates order on its own motion.  A list of all rates orders will be posted by the Board on its …

Type: Page

Last updated: Tue, 09/16/2025 - 02:01

Inter-city bus licensee list

https://www.ptboard.bc.ca/inter-city-bus-licensee-list

… Inter-city bus licensee list Updated: July 2025 Legal Name Trade Name Operating … Coach Lines Ltd. Snowbus 1. Richmond to Whistler  2. Burnaby to Whistler November to April Cantrail Coach Lines … carrier only Year-round Waivin Flags Ltd. Waivin Flags Taxi Port Hardy to Campbell River Year-round West Coast Trail …

Type: Page

Last updated: Fri, 08/01/2025 - 13:12

Limousine licensee list

https://www.ptboard.bc.ca/limousine-licensee-list

… Limousine licensee list Updated: July 2025 Legal Name Trade Name Regional … Charm - Ducharme Limousines & Tours Cowichan Valley Duncan Taxi Ltd. Duncan Taxi  Cowichan Valley Eagle Transit Ltd.   … Knight Limousine Service Ltd.   Capital Kwik Kab.Com Corp. DESTINATION LIMO Metro Vancouver Lark Field …

Type: Page

Last updated: Fri, 08/01/2025 - 13:13

Rule 16 — Standard rules for TNS rates

https://www.ptboard.bc.ca/rule-16-standard-rules-tns-rates

… from passengers, in addition to their advertised rates, in order to recover/offset transaction fees or any … on licensees by credit or financial companies (i.e. credit card surcharges). Discount rates 3. For certainty, the use of any coupons or discounts that reduces a fare charged for a ride to an amount below the TNS minimum …

Type: Page

Last updated: Fri, 12/12/2025 - 13:25

Ride-hail (TNS) rates

https://www.ptboard.bc.ca/ride-hail-rates

… to increase supply during peak periods by increasing rates and to attract more passengers during off-peak periods … on the operating region. This minimum rate is based on taxi flag rates for the region. For ride-hail trips, passengers agree to pay an up-front fare and that fare must not fall below the minimum rate. Open …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Rule 3 — Rate bands

https://www.ptboard.bc.ca/rule-3-rate-bands

… granted a special authorization with a designated PDVA: Taxi sector type in Passenger Transportation Region 5 who are approved to charge meter rates, except as otherwise provided in Rule 4 [Standardized … than or equal to the maximum flag rate.  (b) The 5 km trip fare must be greater than or equal to the minimum 5 km trip …

Type: Page

Last updated: Tue, 12/23/2025 - 11:16

May 2025 newsletter

https://www.ptboard.bc.ca/may-2025-newsletter

… analysis presents an accurate picture of the industry. Fare cost indicator Fare Cost is an indicator used by the … . This indicator measures the passenger fare cost of taxi services, using two related metrics: Fare for a 5 km …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Taxi applications for licensee-specific metered rates

https://www.ptboard.bc.ca/taxi-applications-licensee-specific-metered-rates

… Context The Board’s structure for metered taxi rates includes five regional rate bands and standardized … Taxi applications for licensee-specific metered rates …

Type: Page

Last updated: Fri, 12/12/2025 - 12:12

Meeting data requirements: Taxi meters, dispatch systems, and related technology

https://www.ptboard.bc.ca/meeting-data-requirements-taxi-meters

… Taxi licensees may be aware that the Registrar of Passenger … and soft taxi meters, which are defined in the Board’s Rates Rules Manual , can collect and store trip data. Taxi … less than 10,000 population, they should check the Board’s list . If they are not on this list, then the licensee should …

Type: Page

Last updated: Wed, 12/17/2025 - 16:01

Vehicle booking apps

https://www.ptboard.bc.ca/vehicle-booking-apps

… hail a ride. With ride-hail services, people agree to the fare up-front before accepting a ride. Unlike taxis, … transportation services through apps and charging rates that are not approved by the Board. Contact the … be voluntary–an app cannot calculate a mandatory gratuity. Taxi, limos and shuttles and other passenger-directed vehicle …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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