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Contact the Board

Phone: 250-953-3777

Email: ptboard@gov.bc.ca

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General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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Rates policy project

https://www.ptboard.bc.ca/rates

… Rates policy project Print PDF Share Share this content Copy … this URL: Copied https://www.ptboard.bc.ca/search Taxi rates review Rates bands Board standardized rates Taxi rates review In response …

Type: Page

Last updated: Thu, 07/04/2024 - 15:55

Vehicle capacity and banding

https://www.ptboard.bc.ca/vehicle-capacity-and-banding

… from the Board for its operation.  Vehicle capacity bands The Board typically utilizes standard terminology to … not more than 7 passengers. Licensees: a) Charge metered rates and have Board authorization to use a taxi meter, or b) Charge non-metered rates and have a licence that contains express authorization …

Type: Page

Last updated: Mon, 04/14/2025 - 21:38

Taxi rates

https://www.ptboard.bc.ca/taxi-rates

… Taxi rates Print PDF Share Share this content Copy this URL: … travelled. In some areas, taxis may charge non-metered rates such as hourly rates, point-to-point rates, zone rates or individual (per …

Type: Page

Last updated: Mon, 04/14/2025 - 01:15

Rates policies

https://www.ptboard.bc.ca/rates-policies

… Rates policies Print PDF Share Share this content Copy this … application decision, it expresses any requirements around rates in its written reasons for decision—which is called a rates order.  The Board may indicate that a licensee is …

Type: Page

Last updated: Wed, 03/05/2025 - 12:05

Change rates or rules

https://www.ptboard.bc.ca/change-rates-or-rules

… Change rates or rules Print PDF Share Share this content Copy this … vehicle (PDV) operators applying to make changes to their rates must show the Passenger Transportation Board (Board) that the proposed rates are both just and uniform. When making a decision, the …

Type: Page

Last updated: Mon, 04/14/2025 - 01:08

Rates as a regulatory lever

https://www.ptboard.bc.ca/rates-regulatory-lever

… Rates as a regulatory lever Print PDF Share Share this … under the Passenger Transportation Act to approve and set rates for passenger transportation services operating under a … The Board can make new rules or amended rules regarding rates on its own initiative.  When the Board makes a rates …

Type: Page

Last updated: Wed, 01/08/2025 - 12:47

Systemic decision - Rates

https://www.ptboard.bc.ca/systemic-decision-rates

… Systemic decision - Rates Print PDF Share Share this content Copy this URL: … https://www.ptboard.bc.ca/search Context As set out in the Rates Policy above, section 7(1)(g) of the Act provides authority to the Board to make rules about rates and any practices related to rates. Rates R=rules are a …

Type: Page

Last updated: Thu, 04/24/2025 - 09:13

Ride-hail (TNS) rates

https://www.ptboard.bc.ca/ride-hail-rates

… Ride-hail (TNS) rates Print PDF Share Share this content Copy this URL: … to increase supply during peak periods by increasing rates and to attract more passengers during off-peak periods by lowering rates. Dynamic pricing is a flexible approach to setting the …

Type: Page

Last updated: Tue, 10/17/2023 - 18:17

Rates rules manual

https://www.ptboard.bc.ca/rates-rules-manual

… Rates rules manual Print PDF Share Share this content Copy … Passenger Transportation Board Rates Rules Manual Effective: October 18, 2023 Updated: October 11, 2024 … Rates rules manual …

Type: Page

Last updated: Thu, 10/10/2024 - 09:52

Taxi rates list

https://www.ptboard.bc.ca/taxi-rates-list

… Taxi rates list Print PDF Share Share this content Copy this URL: … 2.85   42.69 Eagle Transit Ltd.   North Coast Non metered rates       Electric Taxi Limited Electric Taxi Nanaimo 4.15 … CP Rail Contract Fraser-Fort George Crew transport rates       Esq Taxi Ltd. ESQ Taxi Capital 3.85 2.24   48.34 …

Type: Page

Last updated: Thu, 04/24/2025 - 08:31

Limousine and other passenger directed vehicle rates

https://www.ptboard.bc.ca/limo-other-pdv-rates

… Limousine and other passenger directed vehicle rates Print PDF Share Share this content Copy this URL: … passenger directed vehicle (PDV) operators must charge rates that are approved by the Passenger Transportation Board (Board). The Board's Rates Rules ensure passengers are charged reasonable and …

Type: Page

Last updated: Thu, 03/14/2024 - 14:27

Policy manual

https://www.ptboard.bc.ca/policy-manual

… Passenger transportation regions Place names Public need Rates Rates orders policy Rates rules policy Reconsiderations Social media Sound …

Type: Page

Last updated: Wed, 04/16/2025 - 10:24

Taxi rate harmonization and equalization

https://www.ptboard.bc.ca/taxi-rate-harmonization-and-equalization

… Context Under the Act, the Board may approve or set rates charged by a taxi licensees in B.C. Taxi licensees may only charge rates that are approved by the Board, and cannot charge variable rates that respond to changes in demand. Many taxi licensees …

Type: Page

Last updated: Mon, 04/14/2025 - 21:30

Operating with a licence

https://www.ptboard.bc.ca/operating-licence

… to make sure they are fit, proper and capable operators. Rates, surcharges and tolls Taxis, limousines, shuttles, and other passenger directed vehicle operators must charge rates that are approved by the Board. Rules about rates ensure passengers are charged reasonable and …

Type: Page

Last updated: Thu, 04/24/2025 - 03:55

Amend or change a limousine or shuttle licence

https://www.ptboard.bc.ca/amend-limo-shuttle

… approval. Applying to operate in an area with different rates If you are applying to operate in a new area with different rates, you must submit your proposed rate changes with your application. Use these forms for changes to: Hourly rates (PT Board form 11) (548 KB) Point-to-point rates (PT …

Type: Page

Last updated: Wed, 06/12/2024 - 21:18

Amend or change a taxi licence

https://www.ptboard.bc.ca/amend-taxi

… application. Applying to operate in an area with different rates If you are applying to operate in a new area with different rates, you must submit your proposed rate changes with your … application. Use these forms for changes to:  Metered Taxi rates (PT Board form 10) (475 KB) Hourly rates (PT Board form …

Type: Page

Last updated: Wed, 06/12/2024 - 21:20

Taxi

https://www.ptboard.bc.ca/taxi

… Public need indicators Accessible service plan Proposed rates Final step Submit your completed application package to … requirements”. Apply to amend a taxi licence . Change rates or rules Taxi, limousine, shuttle and other passenger … vehicle operators must apply to the Board to change rates or rules about rates . Operating with a licence …

Type: Page

Last updated: Thu, 12/07/2023 - 10:36

Limousine and shuttle

https://www.ptboard.bc.ca/limousine-and-shuttle

… registration documents Public need indicators Proposed rates Final step Submit your completed application package to … and conditions labelled “legislative requirements”. Change rates or rules Taxi, limousine, shuttle and other passenger … vehicle operators must apply to the Board to change rates or rules about rates . Operating with a licence …

Type: Page

Last updated: Tue, 04/30/2024 - 00:19

Ride-hail (TNS)

https://www.ptboard.bc.ca/ride-hail-tns

… of the gig economy in other parts of Canada. Minimum rates Ride-hailing, where passengers hail and pay for service … to passenger transportation. The Board sets minimum rates to be charged for ride-hail (TNS) trips in B.C. based … operating region. This minimum rate is based on taxi flag rates for the region. For ride-hail trips, passengers agree …

Type: Page

Last updated: Thu, 12/07/2023 - 10:44

Notice to licensees Re: potential changes to taxi rates regulation

https://www.ptboard.bc.ca/news/2023-08/notice-licensees-re-potential-changes-taxi-rates-regulation

… Notice to licensees Re: potential changes to taxi rates regulation Share this content Copy this URL: Copied … regarding potential changes to the regulation of taxi rates in BC. Introduction What is this notice about? The … Common Rate Rules either with minimum and maximum rates (bands) for taxis or with rates standardized by the Board. …

Type: News and updates

Published: Wed, 08/16/2023 - 01:00

Systemic decision - credit card surcharges

https://www.ptboard.bc.ca/systemic-decision-credit-card

… the Board’s jurisdiction involves the establishment of rates rules that govern the passenger transportation industry … for the purpose of establishing just and uniform charges, rates to be charged by a licensee in respect of passenger … rule, practice or tariff of the licensee relating to those rates.” Under section 7(1)(g) of the Act, the Board has the …

Type: Page

Last updated: Thu, 04/24/2025 - 09:09

Accessible taxis

https://www.ptboard.bc.ca/accessible-taxis

… needs of people with disabilities are adequately met.  Rates The Board makes no distinction between WAV fleet and conventional taxi fleet when establishing rates.   Legislation Passenger Transporation Act: 28 (3) The …

Type: Page

Last updated: Mon, 04/14/2025 - 01:19

Inter-city bus minimum route frequency

https://www.ptboard.bc.ca/icb-minimum-route-frequency

Inter-city bus minimum route frequency Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Context The Board is authorized, although not required, to establish minimum route frequency (MRF) requirements for inter-city …

Type: Page

Last updated: Mon, 04/14/2025 - 01:46

Board decision on new taxi rates structures

https://www.ptboard.bc.ca/news/2024-01/board-decision-new-taxi-rates-structures

… Board decision on new taxi rates structures Share this content Copy this URL: Copied … the Passenger Transportation Board (Board) to set rates “for the purpose of establishing just and uniform … where CRR are not in effect, to establish regional rates bands. The Board’s systemic decisions on rates, including the …

Type: News and updates

Published: Wed, 01/17/2024 - 01:00

Notice to licensees RE: potential changes to taxi and TNS rates regulation

https://www.ptboard.bc.ca/news/2023-03/notice-licensees-re-potential-changes-taxi-and-tns-rates-regulation

… Notice to licensees RE: potential changes to taxi and TNS rates regulation Share this content Copy this URL: Copied … changes to the regulation of taxi and ride-hailing rates in BC. Introduction What is this notice about? The … Common Rate Rules with minimum and maximum rates (bands) for taxis;  Allowing taxis to charge higher rates …

Type: News and updates

Published: Wed, 03/29/2023 - 14:10

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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