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Preparing an accessible service plan
https://www.ptboard.bc.ca/preparing-accessible-service-plan
… Taxi operators must submit an accessible service plan when: Starting a new taxi service and … a wheelchair or scooter? How many were for conventional transportation? Hours of service Is your conventional taxi … in your company? Related topics: Accessible Taxis policy Report on Wheelchair Accessible Transportation … Preparing an …
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Last updated: Fri, 07/04/2025 - 09:11
Resources
https://www.ptboard.bc.ca/resources
… Legislation Passenger Transportation Act Passenger Transportation Regulation … network companies administered under the Act. This report of the Special Committee was released in May 2024. … witnesses from various sectors and interests. Wheelchair Accessible Transportation by Taxi and Inter-city Bus in …
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Last updated: Thu, 04/24/2025 - 04:09
Accessible taxis
https://www.ptboard.bc.ca/accessible-taxis
… towards inclusivity and accessibility in the passenger transportation industry. The Board is focused on supporting … use mobility aids. The Board supports having wheelchair accessible taxis integrated with taxi fleets in communities … The Board has an ongoing priority to integrate wheelchair accessible vehicles into taxi fleets across B.C. Requirements …
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Last updated: Tue, 09/16/2025 - 02:01
Access to information and privacy
https://www.ptboard.bc.ca/access-information-and-privacy
… or (iv) reveal information supplied to, or the report of, an arbitrator, mediator, labour relations officer …
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Last updated: Tue, 09/16/2025 - 02:01
April 2025 newsletter
https://www.ptboard.bc.ca/april-2025-newsletter
… Newsletter introduction The Passenger Transportation Board (Board) is excited to launch a series of … presents an accurate picture of the industry. Wheelchair accessible vehicles (WAVs) indicator Wheelchair accessible vehicles (WAVs) is an indicator used by the Board …
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Last updated: Sun, 06/29/2025 - 18:01
Indicators
https://www.ptboard.bc.ca/indicators
… decisions to support a healthy and sustainable passenger transportation industry. The Board is committed to … analysis . Accessibility factor (PN) Wheelchair Accessible Vehicles (WAVs) indicator Primary Factor: … vehicles and accessible trips from companies that did not report data to the Trip Database cannot be captured. Some …
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Last updated: Tue, 09/16/2025 - 10:44
Passenger transportation regions
https://www.ptboard.bc.ca/passenger-transportation-regions
… Context The Board has established five Passenger Transportation Regions to support its role in regulating … and (c) trips taken by passengers transported in accessible passenger directed vehicles or trips taken by passengers transported in non-accessible passenger directed vehicles, or both, including …
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Last updated: Tue, 09/16/2025 - 02:01
Ride-hail (TNS)
https://www.ptboard.bc.ca/ride-hail-tns
… Ride-hail or Transportation Network Services (TNS) companies must have a … engagement can be found in the BC Ministry of Labour report on work in the gig economy , which includes the … and efficient process for operators. Funding to improve accessible services Ride-hail (TNS) services must pay a …
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Last updated: Sun, 06/29/2025 - 18:01
Integrating broader priorities
https://www.ptboard.bc.ca/integrating-broader-priorities
… gas emissions (GHG) reductions target at 27-32% for the transportation sector by 2030. The pathways to achieve this … congestion, particularly in high-density urban areas. The report is anticipated to be delivered in 2025. The findings … industry. Its goal remains to have wheelchair accessible vehicles integrated into fleets across the …
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Last updated: Mon, 06/30/2025 - 10:30
About the Passenger Transportation Board
https://www.ptboard.bc.ca/about
… The Passenger Transportation Board (Board) is an independent administrative … tribunal in B.C. established under the Passenger Transportation Act . The Board licenses and regulates … 2023-2026 (4 MB) Strategic plan 2019-2022 (256 KB) Annual report 2024/2025 (7 MB) Annual report 2023/2024 (4 MB) Annual …
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Last updated: Wed, 08/27/2025 - 11:55
Board investigations - Section 7
https://www.ptboard.bc.ca/board-investigations-section-7
… into any general matter relating to the passenger transportation industry. However, the investigation must be … a section 7 investigation. Uses of investigation report The Board may rely on the investigation report, if … vehicles, (i.1) any matter related to the provision of transportation network services…. 7 (4) The Board may retain …
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Last updated: Tue, 09/16/2025 - 02:01
Operating areas
https://www.ptboard.bc.ca/operating-areas
… for passenger directed vehicle authorizations (PDVAs) and transportation network services authorizations (TNSAs), … meet public need while maintaining a sustainable passenger transportation industry. The Board’s Operating Areas policy … The Board prefers this approach for operators providing transportation services in communities outside the Lower …
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Last updated: Tue, 09/16/2025 - 02:01
Board mission, vision, and values
https://www.ptboard.bc.ca/board-mission-vision-and-values
… Mission Sustainable, accessible, and safe passenger transportation services for all across British Columbia. … to the public Accessibility: People throughout B.C. have accessible and inclusive passenger transportation options. …
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Last updated: Wed, 01/08/2025 - 11:11
News and updates
https://www.ptboard.bc.ca/news-and-updates
… 11, 2025 Taxi camera program is changing The Passenger Transportation Board has decided to discontinue the taxi … consideration of submissions from industry, the Passenger Transportation Board (Board) decided on July 8, to... Keep … about processing delays for applications at the Passenger Transportation Board. The Board recognizes there is currently …
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Last updated: Fri, 03/29/2024 - 00:16
Public need and sound economic conditions
https://www.ptboard.bc.ca/public-need-sound-economic-conditions
… would promote sound economic conditions in the passenger transportation business. The Board considers the issue from a … view that the overall economic interests of the passenger transportation industry weighs more heavily than the economic …
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Last updated: Mon, 06/30/2025 - 10:33
Forms
https://www.ptboard.bc.ca/forms
… Forms Passenger Transportation Board forms PT Board Form 1: Vehicle proposal … 26: Request to suspend administrative penalties (71 KB) Transportation Network Service application package: Board and … Print and Fill PDF or Fillable PDF Registrar of Passenger Transportation forms Registrar forms and reference documents …
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Last updated: Sun, 06/29/2025 - 18:00
Taxi meters
https://www.ptboard.bc.ca/taxi-meters
… The Passenger Transportation Act (Act) authorizes the Passenger Transportation Board (Board) to set rules, policies, and … to be used as a taxi meter. A “fare” means the total transportation charges and taxes for a trip, including …
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Last updated: Sun, 06/29/2025 - 18:01
Application process
https://www.ptboard.bc.ca/application-process
… and inter-city bus operators must apply to the Passenger Transportation Board (Board) to: Get a licence (with special authorization) to operate a passenger transportation service Change a special authorization licence … The Board aims to balance public need for available, accessible and reliable commercial passenger transportation …
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Last updated: Mon, 04/14/2025 - 00:54
Quantitative analysis
https://www.ptboard.bc.ca/quantitative-analysis
… An important part of the Passenger Transportation Board’s role is to promote sound economic conditions in the passenger transportation industry while ensuring public need is … Standing Committee on Crown Corporations in its 2018 report, Transportation Network Companies in B.C. (807 KB) , …
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Last updated: Sun, 06/29/2025 - 18:01
Board investigations - Section 27
https://www.ptboard.bc.ca/board-investigations-section-27
… pertain to general matters relating to the passenger transportation industry. Section 27 Board investigations are … investigations will typically be reduced to a written report. If the Board has requested that an expert provide an investigation report in the course of a section 27(3)(b) investigation, the …
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Last updated: Tue, 09/16/2025 - 02:01
March 2025 newsletter
https://www.ptboard.bc.ca/march-2025-newsletter
… Newsletter introduction The Passenger Transportation Board (Board) is excited to launch a series of … decisions to support a healthy and sustainable passenger transportation industry. The Board has developed 10 … each indicator represents only one aspect of the passenger transportation market. To draw larger conclusions about the …
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Last updated: Sun, 06/29/2025 - 18:01
Dispatch systems and application software
https://www.ptboard.bc.ca/dispatch-systems-and-application-software
… systems or application software under the Passenger Transportation Act. However, these systems and applications … part of a taxi business’ ability to collect, organize, and report comprehensive and accurate data as required by the Act …
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Last updated: Thu, 01/30/2025 - 11:24
Meeting data requirements: Taxi meters, dispatch systems, and related technology
https://www.ptboard.bc.ca/meeting-data-requirements-taxi-meters
… Taxi licensees may be aware that the Registrar of Passenger Transportation has been conducting compliance and enforcement … part of taxi licensees’ ability to collect, organize, and report trip data. Taxi Meters How can taxi meters help … funding or financial assistance to support the passenger transportation industry. Any requests for funding or …
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Last updated: Sun, 06/29/2025 - 18:01
Studying traffic congestion
https://www.ptboard.bc.ca/studying-traffic-congestion
… Due to concern over the potential impact of passenger transportation on congestion in high-density urban areas, the Passenger Transportation Board decided in August 2023 to conduct a … in passenger transportation. Acuere’s final expert report is anticipated in late 2025. The Board will consider …
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Last updated: Tue, 01/07/2025 - 14:40
June 2025 newsletter
https://www.ptboard.bc.ca/june-2025-newsletter
… Newsletter introduction The Passenger Transportation Board (Board) is excited to launch a series of … decisions to support a healthy and sustainable passenger transportation industry. The Board relies on the advanced … . This indicator measures the availability of passenger transportation services using three metrics: Active vehicles …
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Last updated: Sun, 06/29/2025 - 18:01