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Appeal procedures handbook
https://www.ptboard.bc.ca/appeal-procedures
… Appeal procedures handbook (230 KB) Updated: November 23, 2023 … Appeal procedures handbook …
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Last updated: Sun, 06/29/2025 - 18:01
Rates policies
https://www.ptboard.bc.ca/rates-policies
… on its own initiative. The Board will typically follow the procedures outlined in the Systemic Decision – Rates Policy … Rates policies …
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Last updated: Tue, 09/16/2025 - 02:01
Board rules of practice and procedure
https://www.ptboard.bc.ca/board-rules-practice-procedure
… and all participants. Rule 27: Oral hearing management procedures At any time after publishing an oral hearing … it will notify the applicant and submitters and establish procedures governing the reconsideration. If the Board …
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Last updated: Sun, 06/29/2025 - 18:00
Policy manual
https://www.ptboard.bc.ca/policy-manual
Policy manual Policy Manual Effective: Sep 15, 2023 Updated: Jan 22, 2026 Download PDF version (744 KB) Table of contents Definitions Accessible taxis Access to information and privacy Activation of licences Appeal - Administrative penalty Board …
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Last updated: Tue, 09/16/2025 - 02:49
Taxi rates policy
https://www.ptboard.bc.ca/taxi-rates-policy
Context As per the Board’s Rates Rules, taxi licensees may only charge rates that are approved in writing by the Board. These rates may include metered rates, hourly rates, point-to-point rates, or individual fares. This policy clarifies the …
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Last updated: Fri, 12/12/2025 - 12:08
Passenger transportation region policy
https://www.ptboard.bc.ca/passenger-transportation-region-policy
… decision-making, and administering certain rules and policies. These Passenger Transportation Regions reflect the …
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Last updated: Thu, 01/22/2026 - 11:40
Reconsiderations
https://www.ptboard.bc.ca/reconsiderations
Context The Board has developed RPP 50 to outline its processes. The purpose of this policy is to clarify the meaning and use of “new information” and “error in procedure” as these terms relate to requests of the Board to reconsider, vary, or rescind a …
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Last updated: Tue, 09/16/2025 - 02:01
Urgent public need policy
https://www.ptboard.bc.ca/urgent-public-need-policy
Context If the Board is satisfied that an "urgent public need" exists, it may choose to process the application without public notice. For most applications, the Board’s process is to publish notice in its weekly bulletin to bring the fact and nature of …
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Last updated: Tue, 09/16/2025 - 02:01
Appeal - Administrative penalty
https://www.ptboard.bc.ca/appeal-administrative-penalty-policy
… penalty Rules of practice and procedure manual Appeal procedures handbook Passenger Transportation Administrative …
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Last updated: Tue, 09/16/2025 - 02:18
Support or object to an application
https://www.ptboard.bc.ca/support-or-object-application
… the Board’s public need and sound economic conditions policies, as well as guidance on public need and sound … applicant on the request. RPP 18 outlines requirements and procedures for confidential submissions . Send a submission …
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Last updated: Wed, 04/08/2026 - 09:26
Inter-city bus minimum route frequency
https://www.ptboard.bc.ca/icb-minimum-route-frequency
Context The Board is authorized, although not required, to establish minimum route frequency (MRF) requirements for inter-city bus (ICB) services as part of the terms and conditions of licence. Established MRF policy The Board’s established MRF policy …
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Last updated: Tue, 09/16/2025 - 02:01
Hearings
https://www.ptboard.bc.ca/application-hearings
When deciding an application, the Board panel holds a hearing. There are two types of hearings: written and oral. The Board panel will decide whether to hold a written hearing, oral hearing, or a combination of both based on the information in the …
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Last updated: Sun, 06/29/2025 - 18:01
Resources
https://www.ptboard.bc.ca/resources
… Sample terms and conditions Operational taxi data Appeal procedures handbook Oral hearings handbook Reports Custom …
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Last updated: Wed, 03/11/2026 - 17:11
Submissions - Applications
https://www.ptboard.bc.ca/submissions-applications
Context Section 28(1) of the Act sets out the criteria the Board must consider on an application. The Board must first consider whether the applicant is a fit and proper person, and capable of providing the proposed service. If the applicant passes this …
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Last updated: Tue, 09/16/2025 - 02:01
Rates rules
https://www.ptboard.bc.ca/rates-rules
The Passenger Transportation Board (Board) has exclusive jurisdiction to make rates rules under the Passenger Transportation Act (Act) and can make new rules or amend rate rules on its own initiative. The Board can make rates rules that are applicable to …
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Last updated: Fri, 12/12/2025 - 11:35
Board investigations - Section 7
https://www.ptboard.bc.ca/board-investigations-section-7
… processes. The Board will typically follow the procedures outlined below. Policy Initiating an investigation … 31 and 35); Make a Systemic Decision; or, Create rules, policies, guidelines, procedures, or other informational or consultation documents. …
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Last updated: Tue, 09/16/2025 - 02:01
Request a decision reconsideration
https://www.ptboard.bc.ca/request-decision-reconsideration
Decisions made by the Passenger Transportation Board (Board) cannot be appealed. This means the decision is final. The Board may reconsider, vary or rescind a decision if: New information becomes available There has been an error in procedure There must …
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Last updated: Sun, 06/29/2025 - 18:01
Capable
https://www.ptboard.bc.ca/capable-policy
… and understanding of relevant regulatory requirements and policies that govern passenger transportation providers, and … training Driver and employee disciplinary measures Policies to ensure that apps and other technologies are … (NSC) obligations in B.C., and it should note that it has procedures in place to meet them. For more information, see …
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Last updated: Tue, 09/16/2025 - 02:01
Preparing an accessible service plan
https://www.ptboard.bc.ca/preparing-accessible-service-plan
… Describe your company’s wheelchair accessible taxi policies and procedures for dispatchers. Describe how dispatchers are … Drivers Provide the company’s wheelchair accessible taxi policies and procedures for drivers. You may also provide …
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Last updated: Fri, 07/04/2025 - 09:11
Integrating broader priorities
https://www.ptboard.bc.ca/integrating-broader-priorities
… Peoples. The Board is committed to aligning its decisions, policies, actions, and initiatives with these priorities. … regulatory mandate and role, the Board is reviewing its policies and procedures to ensure Board decision-making and its policies …
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Last updated: Mon, 06/30/2025 - 10:30
Appeal an administrative penalty
https://www.ptboard.bc.ca/appeal-administrative-penalty
… and procedure regarding evidence, adjournments and hearing procedures will apply to appeal hearings. Oral hearings, … Policy Rules of Practice and Procedure (RPP 53-59) Appeal Procedures Handbook Appeal Process Overview …
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Last updated: Mon, 04/14/2025 - 01:05
Access to information and privacy
https://www.ptboard.bc.ca/access-information-and-privacy
Context The Board publishes summaries of applications, not complete application packages. The Board sometimes receives standard submission requests or Freedom of Information and Protection of Privacy Act (FIPPA) requests from submitters or other …
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Last updated: Tue, 09/16/2025 - 02:01
Rule 6 — Taxi cost index
https://www.ptboard.bc.ca/rule-6-taxi-cost-index
Application 1. This Rule applies to licensees granted a special authorization with a designated PDVA: Taxi sector type charging metered rates in Passenger Transportation Regions 4 and 5. TCI - General 2. The Board will calculate the TCI specific to each …
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Last updated: Tue, 03/31/2026 - 12:44
Change limo, shuttle and other passenger-directed vehicle (PDV) rates or rules
https://www.ptboard.bc.ca/change-limo-shuttle-rates-rules
Limousine, shuttle, and other PDV operators must only charge rates that are approved by the Board. Limousine operators may charge hourly rates, individual fares, or point-to-point rates. These operators are subject to either Rule 18 – Standard Rules for …
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Last updated: Fri, 12/12/2025 - 12:39
Systemic decision - Rates
https://www.ptboard.bc.ca/systemic-decision-rates
… the Act. The Board will typically follow the rates rules procedures outlined below. Applicability The Board can make …
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Last updated: Tue, 09/16/2025 - 02:01