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Contact the Board

Phone: 250-953-3777

Email: ptboard@gov.bc.ca

Use our contact form

Office hours

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 5pm

General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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1 - 25 of 46 results for {{search_term}}

Limousine licensee list

https://www.ptboard.bc.ca/limousine-licensee-list

… Limousine licensee list Updated: July 2025 Legal Name Trade Name Regional … Limousine licensee list …

Type: Page

Last updated: Fri, 08/01/2025 - 13:13

Ride-hail (TNS) licensee list

https://www.ptboard.bc.ca/ride-hail-licensee-list

… Ride-hail (TNS) licensee list Updated: July 2025 Legal Name Trade Name Region Black … Ride-hail (TNS) licensee list …

Type: Page

Last updated: Fri, 08/01/2025 - 13:16

Inter-city bus licensee list

https://www.ptboard.bc.ca/inter-city-bus-licensee-list

… Inter-city bus licensee list Updated: July 2025 Legal Name Trade Name Operating … Inter-city bus licensee list …

Type: Page

Last updated: Fri, 08/01/2025 - 13:12

Taxi licensee list

https://www.ptboard.bc.ca/taxi-licensee-list

… Taxi licensee list Updated: July 2025 Legal name Trade name Regional … Taxi licensee list …

Type: Page

Last updated: Fri, 08/01/2025 - 13:17

Taxi rates list

https://www.ptboard.bc.ca/taxi-rates-list

… Taxi rates list Print PDF Share Share this content Copy this URL: Copied … Taxi rates list …

Type: Page

Last updated: Fri, 12/12/2025 - 15:13

Other passenger directed vehicle licensee list

https://www.ptboard.bc.ca/other-pdv-licensee-list

… Other passenger directed vehicle licensee list Updated: July 2025 Legal name Trade name PDV type … Other passenger directed vehicle licensee list …

Type: Page

Last updated: Fri, 08/01/2025 - 13:15

Meeting data requirements: Taxi meters, dispatch systems, and related technology

https://www.ptboard.bc.ca/meeting-data-requirements-taxi-meters

… including in regards to equipment and technology modernization, should be directed to the Ministry of … less than 10,000 population, they should check the Board’s list . If they are not on this list, then the licensee should email the Board with a request …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Systemic decisions

https://www.ptboard.bc.ca/systemic-decisions

… as part of the process in making a systemic decision. List of systemic decisions Systemic decision - Credit card …

Type: Page

Last updated: Thu, 12/04/2025 - 12:25

Taxi meters

https://www.ptboard.bc.ca/taxi-meters

… of taxi meters for use in B.C., and it does not maintain a list of approved taxi meters. This approach balances …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Demonstrating public need and sound economic conditions

https://www.ptboard.bc.ca/demonstrating-public-need-and-sound-economic-conditions

… the Board interprets these concepts. The policies do not list all the ways in which the Board might consider public … The public need and sound economic conditions policies list several factors beneath each of the criteria. You do not … need or sound economic conditions are listed below. This list is not exhaustive, and you may include any other …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Sound economic conditions

https://www.ptboard.bc.ca/sound-economic-conditions-policy

… how the Board interprets this concept. The policy does not list all the ways in which the Board might consider sound … economic conditions innovation factor if it: Encourages modernization of the passenger transportation industry …

Type: Page

Last updated: Tue, 09/16/2025 - 02:01

Resources

https://www.ptboard.bc.ca/resources

Legislation Passenger Transportation Act Passenger Transportation Regulation Administrative Tribunals Act BC Laws (other acts and regulations) Board resources Board rules of practice and procedure Policy manual Rates rules Metered taxi rate structure in …

Type: Page

Last updated: Fri, 12/12/2025 - 13:20

Dispatch systems and application software

https://www.ptboard.bc.ca/dispatch-systems-and-application-software

The Board does not regulate dispatch systems or application software under the Passenger Transportation Act. However, these systems and applications can be an important part of a taxi business’ ability to collect, organize, and report comprehensive and …

Type: Page

Last updated: Thu, 01/30/2025 - 11:24

Operating with a licence

https://www.ptboard.bc.ca/operating-licence

… below, organized by vehicle type: Inter-city bus licensee list Limousine licensee list Other passenger directed vehicle licensee list Ride-hail (TNS) licensee list Taxi licensee list The …

Type: Page

Last updated: Thu, 09/11/2025 - 08:43

Home

https://www.ptboard.bc.ca/home

… up taxi rates You can look up taxi rates on the taxi rates list . Visit our resource hub for more information I want … up taxi rates You can look up taxi rates on the taxi rates list . Understanding B.C. legislation In its regulatory role, …

Type: Page

Last updated: Fri, 04/11/2025 - 19:08

Preparing an accessible service plan

https://www.ptboard.bc.ca/preparing-accessible-service-plan

… training papers about wheelchair accessible taxis. List incentives or consequences that help ensure that … system and how it is used for wheelchair accessible taxis. List any contracts where wheelchair accessible taxis are … for passengers with mobility aids, or some other purpose? List any locations where wheelchair accessible taxis line up …

Type: Page

Last updated: Fri, 07/04/2025 - 09:11

Eco-friendly taxis - Appendix A

https://www.ptboard.bc.ca/eco-friendly-taxis-appendix

Eco-friendly vehicles “Eco-friendly vehicles” include any vehicle with an all-electric or gas-electric fuel source. They also include any vehicle, 2006 model year or newer, that meets any one of the following criteria:  Any motor vehicle with a combined …

Type: Page

Last updated: Tue, 09/16/2025 - 02:01

Indicators

https://www.ptboard.bc.ca/indicators

… of active WAVs is determined by cross-referencing the list of WAVs reported to the Registrar’s Office during licence renewal with the list of active vehicles (which may not necessarily have … at least one accessible trip is determined by limiting the list of active WAVs to those reported as having provided …

Type: Page

Last updated: Tue, 11/18/2025 - 08:35

Perimeter seating bus safety monitors

https://www.ptboard.bc.ca/psb-safety-monitors

… Related topics: First Aid Training Providers (WorkSafeBC List of BC Providers) First Aid Training (Canadian Red Cross) …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Fit and proper

https://www.ptboard.bc.ca/fit-and-proper-policy

… how the Board interprets this concept. The policy does not list all the ways in which the Board might consider fit and …

Type: Page

Last updated: Tue, 09/16/2025 - 02:01

Taxi rates

https://www.ptboard.bc.ca/taxi-rates

… the time rate rather than the distance rate.   View the list of approved metered rates for individual licensees …

Type: Page

Last updated: Fri, 12/12/2025 - 12:26

Appeal - Administrative penalty

https://www.ptboard.bc.ca/appeal-administrative-penalty-policy

Context Under the Act, the Registrar is responsible for conducting compliance and enforcement, which includes issuing administrative penalties to licensees who are found to be in non-compliance with the Act or the terms and conditions of their licence. …

Type: Page

Last updated: Tue, 09/16/2025 - 02:18

Metered taxi rate posting requirements

https://www.ptboard.bc.ca/metered-taxi-rate-posting-requirements

Context The Board both approves taxi rates and makes rules respecting rates. Rate bands allow licensees to make flexible changes to their rates as frequently as once every six months. Rate changes that comply with Rule 3 - Rate Bands are not individually …

Type: Page

Last updated: Fri, 12/12/2025 - 12:04

Rule 9 — Common rate — Metro Vancouver

https://www.ptboard.bc.ca/rule-9-common-rate-metro-vancouver

Application 1. This Rule applies to all licensees granted a special authorization with a designated PDVA: Taxi sector type in Metro Vancouver.  Common rate amounts - Meters 2. Licensees must charge the following meter rates, unless sections 3 to 10 …

Type: Page

Last updated: Fri, 12/12/2025 - 13:23

Data in communities under 10,000

https://www.ptboard.bc.ca/data-communities-under-10000

In 2019, the Passenger Transportation Board determined specific monthly data that it requires licensees with passenger directed vehicle authorization or transportation network services authorization to provide to the Registrar. These include data such as …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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