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About the Passenger Transportation Board
https://www.ptboard.bc.ca/about
… defined mission, vision, and values . Strategic plan and annual reports Strategic plan 2023-2026 (4 MB) Strategic plan 2019-2022 (256 KB) Annual report 2024/2025 Annual report 2023/2024 Annual report …
Type: Page
Last updated: Thu, 03/19/2026 - 12:05
Providing financial information
https://www.ptboard.bc.ca/providing-financial-information
… bookkeeping and accounting information and prepared reports and statements. Please do not send the Board your … and low periods of business Income statements This is an annual statement of revenues, expenses and profit (or loss). Annual income statements must be submitted for each of the …
Type: Page
Last updated: Sun, 06/29/2025 - 18:01
Resources
https://www.ptboard.bc.ca/resources
… data Appeal procedures handbook Oral hearings handbook Reports Custom Taxi Cost Indexes for Five Regions of British …
Type: Page
Last updated: Wed, 03/11/2026 - 17:11
Board mission, vision, and values
https://www.ptboard.bc.ca/board-mission-vision-and-values
… read more about the Board's work in its strategic plan and annual reports . …
Type: Page
Last updated: Wed, 01/08/2025 - 11:11
Access to information and privacy
https://www.ptboard.bc.ca/access-information-and-privacy
… the Board’s policy regarding records, information, and reports the Board considers relevant to a proceeding or … responding to an application Records, information, and reports that the Board considers relevant to a proceeding or application, including records, information, and reports obtained or produced by or for the Board The policy …
Type: Page
Last updated: Tue, 09/16/2025 - 02:01
Rule 6 — Taxi cost index
https://www.ptboard.bc.ca/rule-6-taxi-cost-index
Application 1. This Rule applies to licensees granted a special authorization with a designated PDVA: Taxi sector type charging metered rates in Passenger Transportation Regions 4 and 5. TCI - General 2. The Board will calculate the TCI specific to each …
Type: Page
Last updated: Tue, 03/31/2026 - 12:44
Board releases Annual Report 2022-2023
https://www.ptboard.bc.ca/news/2023-09/board-releases-annual-report-2022-2023
… September 6, 2023 The Passenger Transportation Board’s Annual Report 2022-2023 is now available online. The Annual Report 2022-2023 (6 MB) describes the activities of … Some of the Board activities and items discussed in the Annual Report 2022-2023: Total figures regarding Application …
Type: News and updates
Published: Wed, 09/06/2023 - 01:00
Board investigations - Section 27
https://www.ptboard.bc.ca/board-investigations-section-27
… before the Board. Section 27 Board investigation reports The results of section 27(3)(b) investigations will … is concluded. Use of section 27 Board investigation reports The Board may consider an investigative report, or … or other informational or consultation documents. Any reports or written materials produced from a section 27(3)(b) …
Type: Page
Last updated: Tue, 09/16/2025 - 02:01
Board investigations - Section 7
https://www.ptboard.bc.ca/board-investigations-section-7
… of disclosure is discretionary; however, investigation reports will typically be released by posting it on the …
Type: Page
Last updated: Tue, 09/16/2025 - 02:01
Taxi rates
https://www.ptboard.bc.ca/taxi-rates
… the relative change of these cost categories on an annual basis. TCI aims to strike a balance between the …
Type: Page
Last updated: Thu, 04/16/2026 - 15:40
Wait time indicator
(March 2025)
https://www.ptboard.bc.ca/data-newsletters/march-2025
March 2025 Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Wait time is an indicator used by the Board to support data-driven decision-making. This indicator is primarily related to the service quality factor, as …
Type: Data newsletter
Last updated: Tue, 03/03/2026 - 05:00
Ride-hail (TNS) rates
https://www.ptboard.bc.ca/ride-hail-rates
… for predatory pricing. The Board reviews TNS rates on an annual basis and uses data from the previous calendar year to …
Type: Page
Last updated: Wed, 02/18/2026 - 09:30
Dispatch systems and application software
https://www.ptboard.bc.ca/dispatch-systems-and-application-software
… other types of tracking and reporting (e.g., ICBC or NSC reports, business analytics, etc.) Modern smart and soft …
Type: Page
Last updated: Thu, 01/30/2025 - 11:24
Indicators
https://www.ptboard.bc.ca/indicators
The Board uses trip data and other data sources to make objective, data-driven, and evidence-based decisions to support a healthy and sustainable passenger transportation industry. The Board is committed to transparency in its data analysis. The Board has …
Type: Page
Last updated: Tue, 12/16/2025 - 11:36
Studying traffic congestion
https://www.ptboard.bc.ca/studying-traffic-congestion
Due to concern over the potential impact of passenger transportation on congestion in high-density urban areas, the Passenger Transportation Board decided in August 2023 to conduct a traffic congestion study in Greater Vancouver. The Board contracted the …
Type: Page
Last updated: Tue, 01/07/2025 - 14:40
Meeting data requirements: Taxi meters, dispatch systems, and related technology
https://www.ptboard.bc.ca/meeting-data-requirements-taxi-meters
… produce other types of tracking and reporting (e.g., ICBC reports, National Safety Code reports, business analytics, etc.) by working with dispatch …
Type: Page
Last updated: Wed, 03/25/2026 - 16:13
Eco-friendly taxis - Appendix A
https://www.ptboard.bc.ca/eco-friendly-taxis-appendix
… for vehicles models used in Canada. The NRC database reports ratings for both city and highway driving conditions. …
Type: Page
Last updated: Tue, 09/16/2025 - 02:01
Application process
https://www.ptboard.bc.ca/application-process
… application. The Board may use records, information, or reports that it has reviewed or produced, or that you have … on the Board website, etc.). Records, information, or reports that the Board reviews, obtains or produces. … to submissions and comments on records, information, or reports. Information from a public hearing. Information and …
Type: Page
Last updated: Thu, 02/26/2026 - 16:07
Data collection and analysis
https://www.ptboard.bc.ca/data
Objective, evidence-based decision-making is central to the Board’s role as a regulator of the B.C. passenger transportation industry. Whether the Board is making an application decision to grant a licence, or a broader systemic decision to address the …
Type: Page
Last updated: Tue, 05/27/2025 - 00:57
Taxi meters
https://www.ptboard.bc.ca/taxi-meters
The Passenger Transportation Act (Act) authorizes the Passenger Transportation Board (Board) to set rules, policies, and licence terms and conditions for taxi meter use and standards. This page provides information about taxi meter types and use in B.C. …
Type: Page
Last updated: Thu, 04/30/2026 - 16:03
Metered taxi rate structure in B.C.
https://www.ptboard.bc.ca/taxi-rate-structure
… data is collected from taxi licensees and analyzed on an annual basis. Changes to costs Any rates adjustments based on …
Type: Page
Last updated: Fri, 12/12/2025 - 11:21
Public need and sound economic conditions
https://www.ptboard.bc.ca/public-need-sound-economic-conditions
… application. The Board may use records, information, or reports that it has reviewed or produced or that you have …
Type: Page
Last updated: Mon, 06/30/2025 - 10:33
Availability indicator
(June 2025)
https://www.ptboard.bc.ca/data-newsletters/june-2025
… 0.04, or 5.3%, lower than a year ago in December 2023. The annual averages in 2023 and 2024 were 0.73 and 0.72, …
Type: Data newsletter
Last updated: Tue, 03/03/2026 - 05:00
Demonstrating public need and sound economic conditions
https://www.ptboard.bc.ca/demonstrating-public-need-and-sound-economic-conditions
… The Board may also consider other records, information, or reports that it has reviewed, produced, or obtained to help … could provide information and evidence from Board-produced reports, bearing in mind that these reports do not necessarily demonstrate public need or sound …
Type: Page
Last updated: Sun, 06/29/2025 - 18:01
Ride-hail (TNS)
https://www.ptboard.bc.ca/ride-hail-tns
Ride-hail or Transportation Network Services (TNS) companies must have a passenger transportation licence, with special authorization (SA), to operate a TNS service. Apply for a licence Change a licence Operating with a licence Start a ride-hail (TNS) …
Type: Page
Last updated: Thu, 02/26/2026 - 13:53