Transportation Network Services in BC (Ride-hailing)

TNS Applications Number
TNS Applications Approved 25
TNS Applications Refused 25
TNS Applications Withdrawn 2
More information on TNS application decisions.

Ride-hailing Advisory

March 3, 2020
The Board posted the following Industry Advisory:

  • Responsibilities of Licensees Operating Under TNSA (Ride-Hail) Licence

As of September 3, 2019, ride-hailing companies, or TNS companies, may apply for a passenger transportation (PT) licence. The TNS application package and related information are posted below.

To complete an application package, companies must refer to the following three documents:

  • Transportation Network Services Application Package
  • Data Requirements sheet
  • Supplementary Terms & Conditions: TNSA Apps

Important Process Update:
On October 30, 2019, the Board modified its process for TNS applications. Please click here for more information.


Following are links to Passenger Transportation Board background and consultation documents:

  • Responsibilities of TNSA Licensees
    • Advisory
  • Minimum Rates
    • TNS Minimum Rates Rule
  • Policy
    • Operation Policy: Transportation Network Services
    • Authorization Info Sheet
  • Communications
    • Chair Speaking Points on Introduction of Transportation Network Services, August 19, 2019
    • Introduction of Transportation Network Services, 2019 - English
    • Introduction of Transportation Network Services, 2019 - Punjabi
    • Introduction of Transportation Network Services, 2019 - Simplified Chinese
    • Introduction of Transportation Network Services, 2019 - Traditional Chinese
    • Questions & Answers: Transportation Network Services - Ride-hailing in BC - English
    • Questions & Answers: Transportation Network Services - Ride-hailing in BC - Punjabi
    • Questions & Answers: Transportation Network Services - Ride-hailing in BC - Simplified Chinese
    • Questions & Answers: Transportation Network Services - Ride-hailing in BC - Traditional Chinese
  • Consultation Documents
    • August 2019
      • Summary of Consultations With Industry on TNS Operating Areas, Fleet Sizes & Rates
    • July 2019
      • Presentation for Consultation Meetings with Taxi Industry:
        • BC (outside Metro Vancouver)
        • Metro Vancouver
      • TNSs & Sound Economic Conditions
        • BC (Outside Metro Vancouver): Taxi & TNS Boundaries, TNS Fleet Sizes and Rates
        • Metro Vancouver: Taxi & TNS Boundaries, TNS Fleet Sizes and Rates
  • Background Documents
    • June 2019
      • TNS Industry: Public Need in BC (PT Board)
      • TNS Operating Areas in Victoria & BC Regions (Hara Assoc.)
      • Jurisdictional Scan of Limits on TNS Fleets & Rates (Perrin, Thoreau & Assoc.)

    • March 2019
      • TNS Operating Areas in Metro Vancouver (Hara Assoc.)
    • Archive
      • 2018 Taxi modernization documents