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Contact the Board

Phone: 250-953-3777

Email: ptboard@gov.bc.ca

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Office hours

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 5pm

General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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1 - 25 of 111 results for {{search_term}}

Inter-city bus

https://www.ptboard.bc.ca/inter-city-bus

… Inter-city bus Print PDF Share Share this content Copy this URL: Copied … is a public need for that proposed service ; and that the application, if granted, promotes sound economic conditions … new inter-city bus application checklist. The Simplified ICB Application process, which was implemented in 2017 in …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Reduce or stop inter-city bus service

https://www.ptboard.bc.ca/reduce-icb

… Reduce or stop inter-city bus service Print PDF Share Share this content Copy this URL: … Copied https://www.ptboard.bc.ca/search Inter-city bus (ICB) operators must apply to the Passenger Transportation … The Board will publish the rationale document with the application summary posted on the Board’s website Meet Board …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Inter-city bus minimum route frequency

https://www.ptboard.bc.ca/icb-minimum-route-frequency

… Inter-city bus minimum route frequency Print PDF Share Share this … route frequency (MRF) requirements for inter-city bus (ICB) services as part of the terms and conditions of … amend their licence to change any MRF requirements. This application process was guided by the following requirements …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Inter-city bus licensee list

https://www.ptboard.bc.ca/inter-city-bus-licensee-list

… Inter-city bus licensee list Updated: October 2024 Legal Name Trade Name … Tillicum Stage Line Ltd.   Engaged carrier only Year-round Tofino Bus Services Inc. Vancouver Island Connector; Tofino Bus Lines; All Island Express 1. Nanaimo to Tofino  2. …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Application process

https://www.ptboard.bc.ca/application-process

… Application process Print PDF Share Share this content Copy …   Taxi   Ride-hail (TNS)   Inter-city bus   Limo and shuttle Taxi, ride-hail, limousine, shuttle … Passenger Transportation Act. The Registrar accepts your application, makes sure it is complete and that you have met …

Type: Page

Last updated: Mon, 04/14/2025 - 00:54

Perimeter seating bus safety monitors

https://www.ptboard.bc.ca/psb-safety-monitors

… Perimeter seating bus safety monitors Print PDF Share Share this content Copy … for unaccompanied minors to ride in a perimeter seating bus. Safety monitor training and background checks Safety … requirements are met before operating a perimeter seating bus for a group of passengers that includes one or more …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Support or object to an application

https://www.ptboard.bc.ca/support-or-object-application

… Support or object to an application Print PDF Share Share this content Copy this URL: … can provide a submission supporting or objecting to an application within the submission deadline. Most submissions are from industry competitors who object to an application or prospective passengers supporting a new or …

Type: Page

Last updated: Wed, 04/02/2025 - 02:03

Dispatch systems and application software

https://www.ptboard.bc.ca/dispatch-systems-and-application-software

… Dispatch systems and application software Print PDF Share Share this content Copy … The Board does not regulate dispatch systems or application software under the Passenger Transportation Act. … rules manual Board policy manual … Dispatch systems and application software …

Type: Page

Last updated: Thu, 01/30/2025 - 11:24

Engaged carrier authorizations

https://www.ptboard.bc.ca/engaged-carrier-authorizations

… carrier authorization term and condition for Inter-city Bus (ICB) or limousine licensees. This term and condition is … on their licence.  Applicability This policy applies to: ICB licensees; or, PDVA, limousine licensees only. Policy The …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Submissions - Applications

https://www.ptboard.bc.ca/submissions-applications

… Act sets out the criteria the Board must consider on an application. The Board must first consider whether the … there is a public need for the service and whether the application, if granted, would promote sound economic … need applications Temporary operating permit applications ICB streamlined application process Policy The Board …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Board rules of practice and procedure

https://www.ptboard.bc.ca/board-rules-practice-procedure

… on the licensee;  “applicant” means a person who has made application to the Registrar for:   a)    a licence, a … direct communication is necessary.   Rule 3: Sending of notices and responses     The Board may send notices, … upon the evidence prior to its being considered. D. ICB applications to reduce a route or minimum route frequency …

Type: Page

Last updated: Sun, 06/29/2025 - 18:00

Hearings

https://www.ptboard.bc.ca/application-hearings

… Copied https://www.ptboard.bc.ca/search When deciding an application, the Board panel holds a hearing. There are two … or a combination of both based on the information in the application file. A written hearing means that all … (RPP) that participants must follow. The Board publishes notices of hearings on its website.   Request an adjournment …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Activation of licences

https://www.ptboard.bc.ca/activation-licences

… considers public need for a service when it approves a new application, amendments to existing licenses, or applications … licence, transfers (ICBs) The Board typically requires an ICB applicant to activate at least 1 vehicle within 6 months … respecting any of the following… Related topics: Application process … Activation of licences …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Forms

https://www.ptboard.bc.ca/forms

… of applications (300 KB) PT Board Form 7: Inter-city bus authorization application summary (235 KB) PT Board Form 8: Inter-city bus … penalties (71 KB) Transportation Network Service application package: Board and Registrar forms (222 KB) …

Type: Page

Last updated: Sun, 06/29/2025 - 18:00

Notice of hearings

https://www.ptboard.bc.ca/hearing-notices

Notice of hearings Hearings Search hearings Choose a date Apply Choose a date Apply There are no upcoming hearings to display … Notice of …

Type: Page

Last updated: Fri, 03/29/2024 - 00:16

Resources

https://www.ptboard.bc.ca/resources

… Accessible Transportation by Taxi and Inter-city Bus in British Columbia: update 2017, Passenger …

Type: Page

Last updated: Thu, 04/24/2025 - 04:09

Urgent public need

https://www.ptboard.bc.ca/urgent-public-need

… An applicant is responsible for a delay in submitting an application or meeting application requirements The service requested is not … An applicant purchased a vehicle before submitting an application When the Board considers an urgent public need …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

About the Passenger Transportation Board

https://www.ptboard.bc.ca/about

… Board is responsible for two types of decision-making:  Application decisions on special authorization licences … from the Board under the Passenger Transportation Act.  Application decisions As part of its regulatory role, the … for the service that the applicant is proposing? Does the application promote sound economic conditions in the B.C. …

Type: Page

Last updated: Wed, 05/28/2025 - 13:12

Data in communities under 10,000

https://www.ptboard.bc.ca/data-communities-under-10000

… Forks 75106 Classic West Coast Limousine Alberni-Clayoquot Tofino 71263 Eagle Transit Ltd. North Coast Queen Charlotte …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Urgent public need policy

https://www.ptboard.bc.ca/urgent-public-need-policy

… "urgent public need" exists, it may choose to process the application without public notice. For most applications, the … in its weekly bulletin to bring the fact and nature of the application to the public’s attention. This notice provides … need process, the Board does not publish notice of the application or accept written submissions regarding the …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Inter-city bus COVID-19 policy extension and consultation

https://www.ptboard.bc.ca/news/2023-04/inter-city-bus-covid-19-policy-extension-and-consultation

… Inter-city bus COVID-19 policy extension and consultation Share this … March 18, 2020, the Board has allowed Inter-City Bus (ICB) operators to temporarily reduce or suspend scheduled … and conditions are set, licensees must submit an amendment application to the Board to reduce or eliminate a route or …

Type: News and updates

Published: Wed, 04/19/2023 - 14:06

Systemic decision - Rates

https://www.ptboard.bc.ca/systemic-decision-rates

… on the Board’s website. The Board may also send email notices to affected licensees. Legislation In Part 1 of the …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Appeal an administrative penalty

https://www.ptboard.bc.ca/appeal-administrative-penalty

… normal business hours An address for delivery of any notices in respect of the appeal Signature by the appellant … will proceed with the appeal unless an appellant makes an application to a Court in the nature of a prohibition to prevent the Board from considering the application. In such a case, the Board may adjourn the …

Type: Page

Last updated: Mon, 04/14/2025 - 01:05

Taxi

https://www.ptboard.bc.ca/taxi

… is a public need for that proposed service ; and that the application, if granted, promotes sound economic conditions … in British Columbia . Make sure you understand the application process . It explains how the Board uses the … decision.  Transfer a licence Taxi, ride-hail, inter-city bus, limo, shuttle and other passenger directed vehicle …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Operating with a licence

https://www.ptboard.bc.ca/operating-licence

…   Taxi   Ride-hail (TNS)   Inter-city bus   Limo and shuttle Taxi, ride-hail, limousine, shuttle … meet the terms and conditions of their licences once the application is approved by the Passenger Transportation Board … conditions of passenger transportation licences when an application is approved. Terms and conditions are in standard …

Type: Page

Last updated: Thu, 04/24/2025 - 03:55

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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  • Application process

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  • Operating with a licence

    • Appeal an administrative penalty
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