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Phone: 250-953-3777

Email: ptboard@gov.bc.ca

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General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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1 - 25 of 26 results for {{search_term}}

Board rules of practice and procedure

https://www.ptboard.bc.ca/board-rules-practice-procedure

Board rules of practice and procedure The HTML version of the document displayed below for your convenience may contain typographical and formatting errors. The PDF version (282 KB) is considered the true copy. A. General Open all Definitions In these …

Type: Page

Last updated: Mon, 03/24/2025 - 04:14

Home

https://www.ptboard.bc.ca/home

Home Driving forward, together The Passenger Transportation Board is an independent legal tribunal that licenses and regulates taxis, ride-hail, limousines, shuttles, and inter-city buses in British Columbia. It works to balance industry sustainability …

Type: Page

Last updated: Fri, 04/11/2025 - 19:08

Reduce or stop inter-city bus service

https://www.ptboard.bc.ca/reduce-icb

Reduce or stop inter-city bus service Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Inter-city bus (ICB) operators must apply to the Passenger Transportation Board (Board) to eliminate routes or route points set …

Type: Page

Last updated: Wed, 03/05/2025 - 13:01

Urgent public need policy

https://www.ptboard.bc.ca/urgent-public-need-policy

Urgent public need policy Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Context If the Board is satisfied that an "urgent public need" exists, it may choose to process the application without public notice. For …

Type: Page

Last updated: Mon, 04/14/2025 - 21:36

Submissions - Applications

https://www.ptboard.bc.ca/submissions-applications

Submissions - Applications Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Context Section 28(1) of the Act sets out the criteria the Board must consider on an application. The Board must first consider whether …

Type: Page

Last updated: Mon, 04/14/2025 - 21:27

Rates policy project

https://www.ptboard.bc.ca/rates

… reviewing taxi rates and   examining potential changes in 2022.  Following more than a year of research and … to the regulatory framework in B.C. in 2019.  In April 2022, the Board prioritized undertaking systemic decisions on … The Board consulted extensively with taxi licensees in 2022/2023 to discuss the possibility of new rates …

Type: Page

Last updated: Thu, 07/04/2024 - 15:55

April 2025 newsletter

https://www.ptboard.bc.ca/april-2025-newsletter

… 3 starts in January 2023 due to data quality issues in 2022. … April 2025 newsletter …

Type: Page

Last updated: Tue, 04/15/2025 - 10:11

Uber transfer application Q&As

https://www.ptboard.bc.ca/news/2023-05/uber-transfer-application-qas

Uber transfer application Q&As Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search May 10, 2023 Who   is   the   Passenger   Transportation   Board (Board)? The Passenger Transportation Board is an independent administrative tribunal …

Type: News and updates

Published: Wed, 05/10/2023 - 13:00

Systemic decision - credit card surcharges

https://www.ptboard.bc.ca/systemic-decision-credit-card

… the topic of credit card surcharges in its December 2022 and January 2023 Board meetings. Following a motion …

Type: Page

Last updated: Thu, 04/24/2025 - 09:09

2023 Vancouver cruise ship schedule for TNS and taxi companies

https://www.ptboard.bc.ca/news/2023-04/2023-vancouver-cruise-ship-schedule-tns-and-taxi-companies

2023 Vancouver cruise ship schedule for TNS and taxi companies Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search April 5, 2023 Transportation Network Service (TNS) operators are reminded to review the terms and conditions (T&C) of …

Type: News and updates

Published: Wed, 04/05/2023 - 13:59

TLCI review of taxi rates

https://www.ptboard.bc.ca/news/2023-08/tlci-review-taxi-rates

… transportation operators and the consumers they serve.  In 2022, a combined 2020/2021 TLCI of 5.3% was offered. In 2022, the Board also considered CPI trending for January and February 2022 in addition to 2021. In 2023, as the Board offers its …

Type: News and updates

Published: Wed, 08/23/2023 - 01:00

Deadline to activate additional taxis extended

https://www.ptboard.bc.ca/news/2022-12/deadline-activate-additional-taxis-extended

… URL: Copied https://www.ptboard.bc.ca/search December 14, 2022 Since June 2020, the Passenger Transportation Board … vehicles approved by the Board after March 2020 In May 2022 and based on consultation with the taxi industry, the … Board issued a final activation deadline of December 31, 2022. However, recent feedback from licensees indicates the …

Type: News and updates

Published: Wed, 12/14/2022 - 13:00

Q&As for the 2023 Passenger Transportation Board Investigation: COVID-19 Recovery for Passenger Transportation Industry in BC

https://www.ptboard.bc.ca/news/2022-12/qas-2023-passenger-transportation-board-investigation-covid-19-recovery-passenger

… URL: Copied https://www.ptboard.bc.ca/search December 14, 2022 Why did the Board conduct an investigation in 2021?  In … complete? The investigation will begin in around December 2022 and is anticipated to be complete within six months …

Type: News and updates

Published: Wed, 12/14/2022 - 13:00

Leadership Transition at the Passenger Transportation Board

https://www.ptboard.bc.ca/news/2023-10/leadership-transition-passenger-transportation-board

… Chair and Board member for Douglas College since November 2022. “Over the past three years, the passenger … came about from the legislative amendments of 2018 and 2022.” Baljinder said. “Through her creativity, knowledge, …

Type: News and updates

Published: Wed, 10/04/2023 - 01:00

Final deadline to activate additional taxi licenses extended to July 1, 2023

https://www.ptboard.bc.ca/news/2022-12/final-deadline-activate-additional-taxi-licenses-extended-july-1-2023

… URL: Copied https://www.ptboard.bc.ca/search December 28, 2022 In light of recent feedback from licensees indicating …

Type: News and updates

Published: Wed, 12/28/2022 - 05:38

Notice to Taxi Licensees RE: Terms and Conditions Update

https://www.ptboard.bc.ca/news/2023-07/notice-taxi-licensees-re-terms-and-conditions-update

Notice to Taxi Licensees RE: Terms and Conditions Update Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search July 12, 2023 The HTML version of the document displayed below for your convenience may contain typographical and formatting …

Type: News and updates

Published: Wed, 07/12/2023 - 01:00

Board releases Annual Report 2022-2023

https://www.ptboard.bc.ca/news/2023-09/board-releases-annual-report-2022-2023

… Board releases Annual Report 2022-2023 Share this content Copy this URL: Copied … 6, 2023 The Passenger Transportation Board’s Annual Report 2022-2023 is now available online. The Annual Report 2022-2023 (6 MB) describes the activities of the Board during …

Type: News and updates

Published: Wed, 09/06/2023 - 01:00

Passenger Transportation Board to conduct follow-up investigation on the current state of COVID-19 recovery for BC passenger transportation industry

https://www.ptboard.bc.ca/news/2022-12/passenger-transportation-board-conduct-follow-investigation-current-state-covid-19

… URL: Copied https://www.ptboard.bc.ca/search December 14, 2022 The Passenger Transportation Board recognizes the …

Type: News and updates

Published: Wed, 12/14/2022 - 13:00

Taxi Rates - Cost of Living Adjustment 2023

https://www.ptboard.bc.ca/news/2023-08/taxi-rates-cost-living-adjustment-2023

… was calculated from CPI (BC) data inclusive of March 2022 (the last TLCI intake) through June 2023. More …

Type: News and updates

Published: Wed, 08/02/2023 - 01:00

Updated rule for taxi meters

https://www.ptboard.bc.ca/news/2023-10/updated-rule-taxi-meters

… October 18, 2023 At the end of 2022, the Passenger Transportation Board (Board) completed a …

Type: News and updates

Published: Wed, 10/18/2023 - 01:00

Board decision on new taxi rates structures

https://www.ptboard.bc.ca/news/2024-01/board-decision-new-taxi-rates-structures

… make rules respecting rates (sections 7(1)(f-g)). In April 2022, the Board made it a priority to undertake a process of … structures across the province for more than a year during 2022-23. During its review, the Board consulted with taxi …

Type: News and updates

Published: Wed, 01/17/2024 - 01:00

Clarification of credit card surcharge rules

https://www.ptboard.bc.ca/news/2023-10/clarification-credit-card-surcharge-rules

… the topic of credit card surcharges in its December 2022 and January 2023 Board meetings. Following a motion …

Type: News and updates

Published: Wed, 10/18/2023 - 01:00

Credit card surcharges - feedback requested

https://www.ptboard.bc.ca/news/2023-01/credit-card-surcharges-feedback-requested

… and Visa recently announced that, effective October 6, 2022, businesses will be permitted to add a surcharge, if …

Type: News and updates

Published: Wed, 01/18/2023 - 13:20

Notice of Terms and Conditions Update

https://www.ptboard.bc.ca/news/2024-01/notice-terms-and-conditions-update

Notice of Terms and Conditions Update Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search January 4, 2024 The HTML version of the document displayed below for your convenience may contain typographical and formatting errors. The PDF …

Type: News and updates

Published: Thu, 01/04/2024 - 13:00

Notice to licensees Re: potential changes to taxi rates regulation

https://www.ptboard.bc.ca/news/2023-08/notice-licensees-re-potential-changes-taxi-rates-regulation

… Plan (4 MB) . Where are we in this process? In October 2022, the Board sent a letter to all BC taxi and TNS …

Type: News and updates

Published: Wed, 08/16/2023 - 01:00

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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