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Contact the Board

Phone: 250-953-3777

Email: ptboard@gov.bc.ca

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Office hours

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 5pm

General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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1 - 16 of 16 results for {{search_term}}

Board rules of practice and procedure

https://www.ptboard.bc.ca/board-rules-practice-procedure

Board rules of practice and procedure The HTML version of the document displayed below for your convenience may contain typographical and formatting errors. The PDF version (282 KB) is considered the true copy. A. General Open all Definitions In these …

Type: Page

Last updated: Mon, 03/24/2025 - 04:14

Home

https://www.ptboard.bc.ca/home

Home Driving forward, together The Passenger Transportation Board is an independent legal tribunal that licenses and regulates taxis, ride-hail, limousines, shuttles, and inter-city buses in British Columbia. It works to balance industry sustainability …

Type: Page

Last updated: Fri, 04/11/2025 - 19:08

Reduce or stop inter-city bus service

https://www.ptboard.bc.ca/reduce-icb

Reduce or stop inter-city bus service Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Inter-city bus (ICB) operators must apply to the Passenger Transportation Board (Board) to eliminate routes or route points set …

Type: Page

Last updated: Wed, 03/05/2025 - 13:01

Urgent public need policy

https://www.ptboard.bc.ca/urgent-public-need-policy

Urgent public need policy Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Context If the Board is satisfied that an "urgent public need" exists, it may choose to process the application without public notice. For …

Type: Page

Last updated: Mon, 04/14/2025 - 21:36

Submissions - Applications

https://www.ptboard.bc.ca/submissions-applications

Submissions - Applications Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Context Section 28(1) of the Act sets out the criteria the Board must consider on an application. The Board must first consider whether …

Type: Page

Last updated: Mon, 04/14/2025 - 21:27

Inter-city bus minimum route frequency

https://www.ptboard.bc.ca/icb-minimum-route-frequency

… enhanced flexibility to ICB licensees. Since March 18, 2020, the Board has permitted ICB operators to temporarily …

Type: Page

Last updated: Mon, 04/14/2025 - 01:46

About the Passenger Transportation Board

https://www.ptboard.bc.ca/about

… (6 MB) Annual report 2021/2022 (5 MB) Annual report 2020/2021 (1 MB) Annual report 2019/2020 (6 MB) Annual report 2018/2019 (915 KB) Annual report … Bood June 28, 2024 June 28, 2026 Garland Chow April 27, 2020 December 31, 2026 Mary Childs November 19, 2021 November …

Type: Page

Last updated: Wed, 04/16/2025 - 10:01

Uber transfer application Q&As

https://www.ptboard.bc.ca/news/2023-05/uber-transfer-application-qas

Uber transfer application Q&As Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search May 10, 2023 Who   is   the   Passenger   Transportation   Board (Board)? The Passenger Transportation Board is an independent administrative tribunal …

Type: News and updates

Published: Wed, 05/10/2023 - 13:00

2023 Vancouver cruise ship schedule for TNS and taxi companies

https://www.ptboard.bc.ca/news/2023-04/2023-vancouver-cruise-ship-schedule-tns-and-taxi-companies

2023 Vancouver cruise ship schedule for TNS and taxi companies Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search April 5, 2023 Transportation Network Service (TNS) operators are reminded to review the terms and conditions (T&C) of …

Type: News and updates

Published: Wed, 04/05/2023 - 13:59

Deadline to activate additional taxis extended

https://www.ptboard.bc.ca/news/2023-05/deadline-activate-additional-taxis-extended

… passenger transportation industry. That is why since June 2020, the Board has granted multiple BC-wide extensions for … and Additional vehicles approved by the Board after March 2020 The Board is aware that licensees continue to experience …

Type: News and updates

Published: Wed, 05/24/2023 - 13:00

Deadline to activate additional taxis extended

https://www.ptboard.bc.ca/news/2022-12/deadline-activate-additional-taxis-extended

… December 14, 2022 Since June 2020, the Passenger Transportation Board (Board) has … and  Additional vehicles approved by the Board after March 2020 In May 2022 and based on consultation with the taxi …

Type: News and updates

Published: Wed, 12/14/2022 - 13:00

Inter-city bus COVID-19 policy extension and consultation

https://www.ptboard.bc.ca/news/2023-04/inter-city-bus-covid-19-policy-extension-and-consultation

… on the passenger transportation industry. Since March 18, 2020, the Board has allowed Inter-City Bus (ICB) operators to …

Type: News and updates

Published: Wed, 04/19/2023 - 14:06

Leadership Transition at the Passenger Transportation Board

https://www.ptboard.bc.ca/news/2023-10/leadership-transition-passenger-transportation-board

… Carmela Allevato who served as Chair from October 1, 2020 to October 1, 2023. Carmela joined the Board as a member …

Type: News and updates

Published: Wed, 10/04/2023 - 01:00

Updated policy for inter-city bus licensees

https://www.ptboard.bc.ca/news/2023-11/updated-policy-inter-city-bus-licensees

… and conditions of licence to adjust MRF. Since March 18, 2020, the Board has permitted ICB operators through the ICB …

Type: News and updates

Published: Fri, 11/24/2023 - 01:00

Notice to Taxi Licensees RE: Terms and Conditions Update

https://www.ptboard.bc.ca/news/2023-07/notice-taxi-licensees-re-terms-and-conditions-update

Notice to Taxi Licensees RE: Terms and Conditions Update Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search July 12, 2023 The HTML version of the document displayed below for your convenience may contain typographical and formatting …

Type: News and updates

Published: Wed, 07/12/2023 - 01:00

Notice of Terms and Conditions Update

https://www.ptboard.bc.ca/news/2024-01/notice-terms-and-conditions-update

Notice of Terms and Conditions Update Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search January 4, 2024 The HTML version of the document displayed below for your convenience may contain typographical and formatting errors. The PDF …

Type: News and updates

Published: Thu, 01/04/2024 - 13:00

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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