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Contact the Board

Phone: 250-953-3777

Email: ptboard@gov.bc.ca

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Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

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Friday

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General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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1 - 24 of 24 results for {{search_term}}

Board rules of practice and procedure

https://www.ptboard.bc.ca/board-rules-practice-procedure

Board rules of practice and procedure The HTML version of the document displayed below for your convenience may contain typographical and formatting errors. The PDF version (282 KB) is considered the true copy. A. General Open all Definitions In these …

Type: Page

Last updated: Sun, 06/29/2025 - 18:00

Home

https://www.ptboard.bc.ca/home

Home Driving forward, together The Passenger Transportation Board is an independent legal tribunal that licenses and regulates taxis, ride-hail, limousines, shuttles, and inter-city buses in British Columbia. It works to balance industry sustainability …

Type: Page

Last updated: Fri, 04/11/2025 - 19:08

Reduce or stop inter-city bus service

https://www.ptboard.bc.ca/reduce-icb

Reduce or stop inter-city bus service Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Inter-city bus (ICB) operators must apply to the Passenger Transportation Board (Board) to eliminate routes or route points set …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Urgent public need policy

https://www.ptboard.bc.ca/urgent-public-need-policy

Urgent public need policy Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Context If the Board is satisfied that an "urgent public need" exists, it may choose to process the application without public notice. For …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Submissions - Applications

https://www.ptboard.bc.ca/submissions-applications

Submissions - Applications Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Context Section 28(1) of the Act sets out the criteria the Board must consider on an application. The Board must first consider whether …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Resources

https://www.ptboard.bc.ca/resources

… Select Standing Committee on Crown Corporations, March 2019 (1 MB) The Legislative Assembly of British Columbia …

Type: Page

Last updated: Thu, 04/24/2025 - 04:09

Data in communities under 10,000

https://www.ptboard.bc.ca/data-communities-under-10000

… Copy this URL: Copied https://www.ptboard.bc.ca/search In 2019, the Passenger Transportation Board determined specific … TNS data requirements were implemented on September 16, 2019, but “TNS and taxi services operating in small …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Meeting data requirements: Taxi meters, dispatch systems, and related technology

https://www.ptboard.bc.ca/meeting-data-requirements-taxi-meters

… been reiterated by three government committees in 2018 and 2019 , and most recently by the Special Committee to Review … Board established Data Requirements (effective September 2019) for taxi and transportation network services (TNS) …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Systemic decisions

https://www.ptboard.bc.ca/systemic-decisions

… One of the outcomes of the Board’s expanded mandate in 2019 was to move to a market regulation focus. Even when the …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Quantitative analysis

https://www.ptboard.bc.ca/quantitative-analysis

… the introduction of TNS (ride-hailing) to B.C. in 2019, the Board has been monitoring the taxi sector while …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Demonstrating public need and sound economic conditions

https://www.ptboard.bc.ca/demonstrating-public-need-and-sound-economic-conditions

… , Select Standing Committee on Crown Corporations, March 2019. Modernizing Taxi Regulation (2 MB) , Hara Associates, …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

About the Passenger Transportation Board

https://www.ptboard.bc.ca/about

… reports Strategic plan 2023-2026 (4 MB) Strategic plan 2019-2022 (256 KB) Annual report 2023/2024 (4 MB) Annual … (5 MB) Annual report 2020/2021 (1 MB) Annual report 2019/2020 (6 MB) Annual report 2018/2019 (915 KB) Annual report 2017/2018 (992 KB) Annual report …

Type: Page

Last updated: Wed, 05/28/2025 - 13:12

About the Board members

https://www.ptboard.bc.ca/about-board-members

… 2023, after serving as a member of the Board since March 2019. Ms. Narang is a retired Occupational Therapist who …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Integrating broader priorities

https://www.ptboard.bc.ca/integrating-broader-priorities

… reviewing their policies, programs, and legislation.  In 2019, the B.C. government's Declaration on the Rights of …

Type: Page

Last updated: Mon, 06/30/2025 - 10:30

Rates policy project

https://www.ptboard.bc.ca/rates

… TNS (ride-hailing) to the regulatory framework in B.C. in 2019.  In April 2022, the Board prioritized undertaking …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Uber transfer application Q&As

https://www.ptboard.bc.ca/news/2023-05/uber-transfer-application-qas

Uber transfer application Q&As Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search May 10, 2023 Who   is   the   Passenger   Transportation   Board (Board)? The Passenger Transportation Board is an independent administrative tribunal …

Type: News and updates

Published: Wed, 05/10/2023 - 13:00

Notice to Taxi Licensees RE: Terms and Conditions Update

https://www.ptboard.bc.ca/news/2023-07/notice-taxi-licensees-re-terms-and-conditions-update

… make licences comply with the amendment made to the Act in 2019. In this case, the Board has determined that taxi … licence terms and conditions ? When the Act was amended in 2019, there were certain directions provided to the Board … that were brought before the Board for decision after 2019 have been amended to reflect these directions. The Board …

Type: News and updates

Published: Wed, 07/12/2023 - 01:00

2023 Vancouver cruise ship schedule for TNS and taxi companies

https://www.ptboard.bc.ca/news/2023-04/2023-vancouver-cruise-ship-schedule-tns-and-taxi-companies

2023 Vancouver cruise ship schedule for TNS and taxi companies Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search April 5, 2023 Transportation Network Service (TNS) operators are reminded to review the terms and conditions (T&C) of …

Type: News and updates

Published: Wed, 04/05/2023 - 13:59

Application processing delays

https://www.ptboard.bc.ca/news/2025-06/application-processing-delays

Application processing delays Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search June 25, 2025 Recently, concerns have been raised about processing delays for applications at the Passenger Transportation Board. The Board recognizes …

Type: News and updates

Published: Wed, 06/25/2025 - 01:00

Notice of Terms and Conditions Update

https://www.ptboard.bc.ca/news/2024-01/notice-terms-and-conditions-update

… licences comply with the amendments made to the Act in 2019. In this case, the Board has determined that the … licence terms and conditions? When the Act was amended in 2019, there were certain directions provided to the Board … that were brought before the Board for decision after 2019 have been amended to reflect these directions. The Board …

Type: News and updates

Published: Thu, 01/04/2024 - 13:00

Leadership Transition at the Passenger Transportation Board

https://www.ptboard.bc.ca/news/2023-10/leadership-transition-passenger-transportation-board

… the Passenger Transportation Board as a member since March 2019 and also serves as Vice Chair and Board member for …

Type: News and updates

Published: Wed, 10/04/2023 - 01:00

Data newsletter first issue

https://www.ptboard.bc.ca/news/2025-02/data-newsletter-first-issue

… https://www.ptboard.bc.ca/search February 12, 2025 Since 2019 the Passenger Transportation Board has required taxi and …

Type: News and updates

Published: Wed, 02/12/2025 - 01:00

Notice to licensees RE: potential changes to taxi and TNS rates regulation

https://www.ptboard.bc.ca/news/2023-03/notice-licensees-re-potential-changes-taxi-and-tns-rates-regulation

… With the introduction of TNS (“ride-hailing”) to BC in 2019, the passenger transportation landscape has … Board needs to align its rates rules and policy with the 2019 amendments to the Act, which expanded the Board’s role … some of the market challenges taxis have encountered since 2019. Improving the sustainability of the taxi sector …

Type: News and updates

Published: Wed, 03/29/2023 - 14:10

Notice to licensees Re: potential changes to taxi rates regulation

https://www.ptboard.bc.ca/news/2023-08/notice-licensees-re-potential-changes-taxi-rates-regulation

… With the introduction of TNS (“ride-hailing”) to BC in 2019, the passenger transportation landscape has … Board needs to align its rates rules and policy with the 2019 amendments to the Act, which expanded the Board’s role …

Type: News and updates

Published: Wed, 08/16/2023 - 01:00

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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