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Contact the Board

Phone: 250-953-3777

Email: ptboard@gov.bc.ca

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Office hours

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 5pm

General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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Board rules of practice and procedure

https://www.ptboard.bc.ca/board-rules-practice-procedure

Board rules of practice and procedure The HTML version of the document displayed below for your convenience may contain typographical and formatting errors. The PDF version (282 KB) is considered the true copy. A. General Open all Definitions In these …

Type: Page

Last updated: Mon, 03/24/2025 - 04:14

Resources

https://www.ptboard.bc.ca/resources

… in B.C. Modernizing Taxi Regulation, Hara Associates, June 2018 (2 MB) This report provides recommendations to modernize … Select Standing Committee on Crown Corporations, February 2018 (807 KB) The Legislative Assembly of British Columbia …

Type: Page

Last updated: Thu, 04/24/2025 - 04:09

Home

https://www.ptboard.bc.ca/home

Home Driving forward, together The Passenger Transportation Board is an independent legal tribunal that licenses and regulates taxis, ride-hail, limousines, shuttles, and inter-city buses in British Columbia. It works to balance industry sustainability …

Type: Page

Last updated: Fri, 04/11/2025 - 19:08

Reduce or stop inter-city bus service

https://www.ptboard.bc.ca/reduce-icb

Reduce or stop inter-city bus service Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Inter-city bus (ICB) operators must apply to the Passenger Transportation Board (Board) to eliminate routes or route points set …

Type: Page

Last updated: Wed, 03/05/2025 - 13:01

Urgent public need policy

https://www.ptboard.bc.ca/urgent-public-need-policy

Urgent public need policy Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Context If the Board is satisfied that an "urgent public need" exists, it may choose to process the application without public notice. For …

Type: Page

Last updated: Mon, 04/14/2025 - 21:36

Submissions - Applications

https://www.ptboard.bc.ca/submissions-applications

Submissions - Applications Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search Context Section 28(1) of the Act sets out the criteria the Board must consider on an application. The Board must first consider whether …

Type: Page

Last updated: Mon, 04/14/2025 - 21:27

Demonstrating public need and sound economic conditions

https://www.ptboard.bc.ca/demonstrating-public-need-and-sound-economic-conditions

… Select Standing Committee on Crown Corporations, February 2018. Transportation Network Services: Boundaries, Supply, … Modernizing Taxi Regulation (2 MB) , Hara Associates, June 2018. Passenger Transportation Amendment Act (Bill 55) Legislative Debates , Hansard Services, 2018. You may also find valuable information on the Board’s …

Type: Page

Last updated: Fri, 02/16/2024 - 11:49

Objective evidence-based decisions

https://www.ptboard.bc.ca/objective-evidence-based-decisions

… the  Select Standing Committee on Crown Corporations in 2018 and, more recently, the  Special Committee to Review …

Type: Page

Last updated: Mon, 04/14/2025 - 00:58

Quantitative analysis

https://www.ptboard.bc.ca/quantitative-analysis

… the Select Standing Committee on Crown Corporations in its 2018 report, Transportation Network Companies in B.C. (807 …

Type: Page

Last updated: Fri, 02/14/2025 - 15:04

Meeting data requirements: Taxi meters, dispatch systems, and related technology

https://www.ptboard.bc.ca/meeting-data-requirements-taxi-meters

… This has been reiterated by three government committees in 2018 and 2019 , and most recently by the Special Committee to …

Type: Page

Last updated: Thu, 10/10/2024 - 14:06

Uber transfer application Q&As

https://www.ptboard.bc.ca/news/2023-05/uber-transfer-application-qas

Uber transfer application Q&As Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search May 10, 2023 Who   is   the   Passenger   Transportation   Board (Board)? The Passenger Transportation Board is an independent administrative tribunal …

Type: News and updates

Published: Wed, 05/10/2023 - 13:00

2023 Vancouver cruise ship schedule for TNS and taxi companies

https://www.ptboard.bc.ca/news/2023-04/2023-vancouver-cruise-ship-schedule-tns-and-taxi-companies

2023 Vancouver cruise ship schedule for TNS and taxi companies Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search April 5, 2023 Transportation Network Service (TNS) operators are reminded to review the terms and conditions (T&C) of …

Type: News and updates

Published: Wed, 04/05/2023 - 13:59

Leadership Transition at the Passenger Transportation Board

https://www.ptboard.bc.ca/news/2023-10/leadership-transition-passenger-transportation-board

… 1, 2023. Carmela joined the Board as a member in November 2018 and will continue to serve as a member for a one-year … changes that came about from the legislative amendments of 2018 and 2022.” Baljinder said. “Through her creativity, …

Type: News and updates

Published: Wed, 10/04/2023 - 01:00

Notice to Taxi Licensees RE: Terms and Conditions Update

https://www.ptboard.bc.ca/news/2023-07/notice-taxi-licensees-re-terms-and-conditions-update

Notice to Taxi Licensees RE: Terms and Conditions Update Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search July 12, 2023 The HTML version of the document displayed below for your convenience may contain typographical and formatting …

Type: News and updates

Published: Wed, 07/12/2023 - 01:00

Notice of Terms and Conditions Update

https://www.ptboard.bc.ca/news/2024-01/notice-terms-and-conditions-update

Notice of Terms and Conditions Update Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search January 4, 2024 The HTML version of the document displayed below for your convenience may contain typographical and formatting errors. The PDF …

Type: News and updates

Published: Thu, 01/04/2024 - 13:00

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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