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About the Passenger Transportation Board
https://www.ptboard.bc.ca/about
… defined mission, vision, and values . Strategic plan and annual reports Strategic plan 2023-2026 (4 MB) Strategic plan 2019-2022 (256 KB) Annual report 2024/2025 (7 MB) Annual report 2023/2024 (4 MB) …
Type: Page
Last updated: Thu, 03/19/2026 - 12:05
Access to information and privacy
https://www.ptboard.bc.ca/access-information-and-privacy
… Act (ATA). It also outlines the Board’s policy regarding records, information, and reports the Board considers relevant to a proceeding or … data received in a submission responding to an application Records, information, and reports that the Board considers …
Type: Page
Last updated: Tue, 09/16/2025 - 02:01
Taxi Cost Index: Supporting fair and sustainable rates
https://www.ptboard.bc.ca/taxi-cost-index
… Passenger Transportation Board to identify and implement annual rate adjustments for taxis across British Columbia. … expenses unique to each area of the province. Mandatory annual updates Unlike the previous voluntary TLCI process, the TCI is a mandatory annual update. The Board monitors and calculates the index on …
Type: Page
Last updated: Fri, 06/19/2026 - 14:01
Resumés, criminal record checks and business registration documents
https://www.ptboard.bc.ca/resumes-criminal-record-checks-and-business-registration-documents
Operators applying for a passenger transportation licence must attach documentation that will assist the Board in assessing whether an applicant is: a fit and proper person to provide the proposed service ; and capable of providing the service . Resumés …
Type: Page
Last updated: Wed, 01/21/2026 - 15:33
Providing financial information
https://www.ptboard.bc.ca/providing-financial-information
… bookkeeping and accounting information and prepared reports and statements. Please do not send the Board your … and low periods of business Income statements This is an annual statement of revenues, expenses and profit (or loss). Annual income statements must be submitted for each of the …
Type: Page
Last updated: Sun, 06/29/2025 - 18:01
Resources
https://www.ptboard.bc.ca/resources
… data Appeal procedures handbook Oral hearings handbook Reports Custom Taxi Cost Indexes for Five Regions of British …
Type: Page
Last updated: Wed, 03/11/2026 - 17:11
Board mission, vision, and values
https://www.ptboard.bc.ca/board-mission-vision-and-values
… read more about the Board's work in its strategic plan and annual reports . …
Type: Page
Last updated: Wed, 01/08/2025 - 11:11
Board investigations - Section 27
https://www.ptboard.bc.ca/board-investigations-section-27
… before the Board. Section 27 Board investigation reports The results of section 27(3)(b) investigations will … consider an investigative report, or other information and records, if produced during the course of a section 27 Board … (4.1) The board may, on its own initiative, consider any records, information and reports that the board considers …
Type: Page
Last updated: Tue, 09/16/2025 - 02:01
Application process
https://www.ptboard.bc.ca/application-process
… when deciding on your application. The Board may use records, information, or reports that it has reviewed or produced, or that you have … on your website, information on the Board website, etc.). Records, information, or reports that the Board reviews, …
Type: Page
Last updated: Thu, 02/26/2026 - 16:07
Rule 6 — Taxi cost index
https://www.ptboard.bc.ca/rule-6-taxi-cost-index
Application 1. This Rule applies to licensees granted a special authorization with a designated PDVA: Taxi sector type charging metered rates in Passenger Transportation Regions 4 and 5. TCI - General 2. The Board will calculate the TCI specific to each …
Type: Page
Last updated: Tue, 03/31/2026 - 12:44
Perimeter seating bus safety monitors
https://www.ptboard.bc.ca/psb-safety-monitors
… are met respecting criminal record checks, training and records respecting criminal record checks and training; and …
Type: Page
Last updated: Sun, 06/29/2025 - 18:01
Public need and sound economic conditions
https://www.ptboard.bc.ca/public-need-sound-economic-conditions
… when deciding your application. The Board may use records, information, or reports that it has reviewed or produced or that you have …
Type: Page
Last updated: Mon, 06/30/2025 - 10:33
Indicators
(February 2025)
https://www.ptboard.bc.ca/data-newsletters/february-2025
February 2025 Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search The Board has developed 9* indicators that provide insight into factors related to public need and sound economic conditions. The newsletter will show …
Type: Data newsletter
Last updated: Tue, 06/23/2026 - 10:41
Ride-hail (TNS)
https://www.ptboard.bc.ca/ride-hail-tns
Ride-hail or Transportation Network Services (TNS) companies must have a passenger transportation licence, with special authorization (SA), to operate a TNS service. Apply for a licence Change a licence Operating with a licence Start a ride-hail (TNS) …
Type: Page
Last updated: Thu, 02/26/2026 - 13:53
Board rules of practice and procedure
https://www.ptboard.bc.ca/board-rules-practice-procedure
… reproduce it at their own cost. Rule 29.1: Disclosure of records, information and reports by the Board prior to a hearing At a pre-hearing … the Board will advise if it intends to produce any records, information or reports at an oral hearing and the …
Type: Page
Last updated: Sun, 06/29/2025 - 18:00
Taxi meters
https://www.ptboard.bc.ca/taxi-meters
… accurately in some operating areas of B.C., but not all Records and transmits trip data automatically Fast, remote …
Type: Page
Last updated: Thu, 04/30/2026 - 16:03
Your rights, safety, and complaints
https://www.ptboard.bc.ca/public-safety
Public safety is a key value of the Passenger Transportation Board, and the safety and well-being of passengers and drivers is important to the Board’s strategic vision and decision-making. The Board promotes public safety by ensuring the ongoing fitness …
Type: Page
Last updated: Fri, 06/19/2026 - 14:01
Board releases Annual Report 2022-2023
https://www.ptboard.bc.ca/news/2023-09/board-releases-annual-report-2022-2023
… September 6, 2023 The Passenger Transportation Board’s Annual Report 2022-2023 is now available online. The Annual Report 2022-2023 (6 MB) describes the activities of … Some of the Board activities and items discussed in the Annual Report 2022-2023: Total figures regarding Application …
Type: News and updates
Published: Wed, 09/06/2023 - 01:00
Apply to transfer a licence
https://www.ptboard.bc.ca/apply-transfer-licence
Taxi, ride-hail, inter-city bus, limo, shuttle and other passenger directed vehicle operators (transferors) can apply to transfer their passenger transportation licence to another business entity. All terms and conditions attached to the licence are …
Type: Page
Last updated: Sun, 06/29/2025 - 18:01
Indicators
https://www.ptboard.bc.ca/indicators
The Board uses trip data and other data sources to make objective, data-driven, and evidence-based decisions to support a healthy and sustainable passenger transportation industry. The Board is committed to transparency in its data analysis. The Board has …
Type: Page
Last updated: Tue, 06/23/2026 - 09:48
Demonstrating public need and sound economic conditions
https://www.ptboard.bc.ca/demonstrating-public-need-and-sound-economic-conditions
… decisions. The Board may also consider other records, information, or reports that it has reviewed, produced, or obtained to help … could provide information and evidence from Board-produced reports, bearing in mind that these reports do not …
Type: Page
Last updated: Sun, 06/29/2025 - 18:01
Amend or change a ride-hailing (TNS) licence
https://www.ptboard.bc.ca/amend-or-change-ride-hailing-tns-licence
Ride-hailing (TNS) companies must apply to the Passenger Transportation Board (Board) to amend or change their terms and conditions of licence. They cannot apply to amend terms and conditions labelled “legislative requirements”. Make sure you understand …
Type: Page
Last updated: Fri, 12/12/2025 - 11:37
Objective evidence-based decisions
https://www.ptboard.bc.ca/objective-evidence-based-decisions
… than 50 data elements each. When combined with other trip records, there can be a substantial amount of data elements …
Type: Page
Last updated: Sun, 06/29/2025 - 18:01
Board investigations - Section 7
https://www.ptboard.bc.ca/board-investigations-section-7
… of disclosure is discretionary; however, investigation reports will typically be released by posting it on the …
Type: Page
Last updated: Tue, 09/16/2025 - 02:01
Amend or change a taxi licence
https://www.ptboard.bc.ca/amend-taxi
Taxi operators must apply to the Passenger Transportation Board (Board) to amend or change their terms and conditions of licence. They cannot apply to amend terms and conditions labelled “legislative requirements”. Make sure you understand the …
Type: Page
Last updated: Thu, 04/09/2026 - 09:28