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Contact the Board

Phone: 250-953-3777

Email: ptboard@gov.bc.ca

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Office hours

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 5pm

General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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Passenger transportation region policy

https://www.ptboard.bc.ca/passenger-transportation-region-policy

… Context The Board has established five Passenger Transportation Regions to support its role in regulating passenger transportation services across the province, … Passenger transportation region policy …

Type: Page

Last updated: Thu, 01/22/2026 - 11:40

Other passenger directed vehicle licensee list

https://www.ptboard.bc.ca/other-pdv-licensee-list

… Other passenger directed vehicle licensee list Updated: July 2025 … Valley; Metro Vancouver; Squamish-Lillooet Ambassador Transportation Corp.   Other Comox Valley Ambitious Hotshot & … Squamish-Lillooet CONSTANTINESCU, Dumitru VANCOUVER ISLAND PASSENGER TOURS Other Capital DARWIN, Robert Charles & …

Type: Page

Last updated: Fri, 08/01/2025 - 13:15

Forms

https://www.ptboard.bc.ca/forms

… Forms Passenger Transportation Board forms PT Board Form 1: Vehicle proposal … Data Form: Print and Fill PDF or Fillable PDF Registrar of Passenger Transportation forms Registrar forms and reference …

Type: Page

Last updated: Tue, 03/31/2026 - 09:57

Passenger transportation regions

https://www.ptboard.bc.ca/passenger-transportation-regions

… The Board uses Passenger Transportation Regions (regions) to support regulation of passenger transportation services across the province, … Passenger transportation regions …

Type: Page

Last updated: Fri, 12/12/2025 - 11:49

Operating areas

https://www.ptboard.bc.ca/operating-areas

… to establish the terms and conditions of licences for passenger directed vehicle authorizations (PDVAs) and transportation network services authorizations (TNSAs), … that meet public need while maintaining a sustainable passenger transportation industry.  The Board’s Operating …

Type: Page

Last updated: Tue, 09/16/2025 - 02:01

Limousine and other passenger directed vehicle rates

https://www.ptboard.bc.ca/limo-other-pdv-rates

… Limousine and other passenger directed vehicle (PDV) operators must charge rates that are approved by the Passenger Transportation Board (Board). The Board's Rates Rules ensure … Limousine and other passenger directed vehicle rates …

Type: Page

Last updated: Wed, 12/17/2025 - 15:59

About the Passenger Transportation Board

https://www.ptboard.bc.ca/about

… The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act . The Board licenses and regulates … About the Passenger Transportation Board …

Type: Page

Last updated: Thu, 03/19/2026 - 12:05

Schedule 1 - Passenger Transportation Regions

https://www.ptboard.bc.ca/schedule-1-passenger-transportation-regions

… 1. Passenger Transportation Regions are defined based on regional district … boundaries will automatically be reflected in the Board’s Passenger Transportation Regions. 2. The applicable Passenger … Schedule 1 - Passenger Transportation Regions …

Type: Page

Last updated: Thu, 01/22/2026 - 11:39

Resources

https://www.ptboard.bc.ca/resources

… Legislation Passenger Transportation Act Passenger Transportation Regulation Administrative Tribunals Act BC …

Type: Page

Last updated: Wed, 03/11/2026 - 17:11

Integrating broader priorities

https://www.ptboard.bc.ca/integrating-broader-priorities

… gas emissions (GHG) reductions target at 27-32% for the transportation sector by 2030. The pathways to achieve this … of Greater Vancouver to examine the potential impact of passenger transportation on congestion, particularly in … use of these vehicles throughout the province. The Passenger Transportation Board Policy Manual addresses how …

Type: Page

Last updated: Mon, 06/30/2025 - 10:30

Limousine and shuttle

https://www.ptboard.bc.ca/limousine-and-shuttle

… Limousine, shuttle, and other Passenger Directed Vehicles (PDV) operators must have a passenger transportation licence, with special authorization, to …

Type: Page

Last updated: Thu, 02/26/2026 - 14:17

Application process

https://www.ptboard.bc.ca/application-process

…   Inter-city bus   Limo and shuttle You must apply to the Passenger Transportation Board (Board) to: Get a licence (special … Information available through the provincial court registry (Court Services Online). Investigation reports from …

Type: Page

Last updated: Thu, 02/26/2026 - 16:07

TNS – Region 1 Geo-Fencing Term & Condition – Feedback Requested

https://www.ptboard.bc.ca/news/2025-04/tns-region-1-geo-fencing-term-condition-feedback-requested

… of Vancouver and the Vancouver Fraser Port Authority, the Passenger Transportation Board (Board) is considering changes to its … circulation at Canada Place cruise terminal. Background – Passenger Transportation Board Authority Under section …

Type: News and updates

Published: Wed, 04/09/2025 - 01:00

The Passenger Transportation Board is moving

https://www.ptboard.bc.ca/news/2024-02/passenger-transportation-board-moving

… February 7, 2024 The Passenger Transportation Board (Board) has been advised by the Ministry … to continue working on priority projects affecting the passenger transportation industry, such as: Rates Policy … The Passenger Transportation Board is moving …

Type: News and updates

Published: Wed, 02/07/2024 - 13:00

Accessibility requirements for passenger transportation services

https://www.ptboard.bc.ca/news/2024-06/accessibility-requirements-passenger-transportation-services

… June 12, 2024 The Passenger Transportation Board (Board) is committed to supporting the … to work towards inclusivity and accessibility across the passenger transportation industry. The Board takes seriously … Accessibility requirements for passenger transportation services …

Type: News and updates

Published: Wed, 06/12/2024 - 01:00

Leadership Transition at the Passenger Transportation Board

https://www.ptboard.bc.ca/news/2023-10/leadership-transition-passenger-transportation-board

… October 4, 2023 The Passenger Transportation Board is pleased to announce that Baljinder … effective October 1, 2023. Baljinder has served on the Passenger Transportation Board as a member since March 2019 … Leadership Transition at the Passenger Transportation Board …

Type: News and updates

Published: Wed, 10/04/2023 - 01:00

Recent changes to the Passenger Transportation Act

https://www.ptboard.bc.ca/news/2023-02/recent-changes-passenger-transportation-act

… February 8, 2023 Recent amendments to the Passenger Transportation Act (Act) clarify existing powers of the Passenger Transportation Board (Board) and streamline the way … Recent changes to the Passenger Transportation Act …

Type: News and updates

Published: Wed, 02/08/2023 - 13:57

Q&As for the 2023 Passenger Transportation Board Investigation: COVID-19 Recovery for Passenger Transportation Industry in BC

https://www.ptboard.bc.ca/news/2022-12/qas-2023-passenger-transportation-board-investigation-covid-19-recovery-passenger

… to conduct an investigation, pursuant to section 27 of the Passenger Transportation Act, on the impact of the COVID-19 pandemic on the BC passenger transportation industry. This was done to better … Q&As for the 2023 Passenger Transportation Board Investigation: COVID-19 …

Type: News and updates

Published: Wed, 12/14/2022 - 13:00

Passenger Transportation Board to conduct follow-up investigation on the current state of COVID-19 recovery for BC passenger transportation industry

https://www.ptboard.bc.ca/news/2022-12/passenger-transportation-board-conduct-follow-investigation-current-state-covid-19

… December 14, 2022 The Passenger Transportation Board recognizes the significant impact of the … economy, and the resulting challenges that the province’s passenger transportation industry continues to face. In 2021, … Passenger Transportation Board to conduct follow-up …

Type: News and updates

Published: Wed, 12/14/2022 - 13:00

Update report on impacts of Covid-19 on BC Passenger Transportation Industry

https://www.ptboard.bc.ca/news/2023-08/update-report-impacts-covid-19-bc-passenger-transportation-industry

… August 9, 2023 In 2021, the Passenger Transportation Board launched an investigation to better … impacts of the Covid-19 pandemic and its effects on the passenger transportation industry in BC. The results were … Update report on impacts of Covid-19 on BC Passenger Transportation Industry …

Type: News and updates

Published: Wed, 08/09/2023 - 01:00

Update on climate change programs and initiatives

https://www.ptboard.bc.ca/news/2024-03/update-climate-change-programs-and-initiatives

… gas emissions (GHG) reductions target at 27-32% for the transportation sector by 2030. CleanBC Roadmap to 2030 sets out the pathways to achieve this target. The Passenger Transportation Board (Board) continues to review … and the Lower Mainland, under section 7(1) of the Passenger Transportation Act. The study is being undertaken …

Type: News and updates

Published: Wed, 03/06/2024 - 01:00

Board mission, vision, and values

https://www.ptboard.bc.ca/board-mission-vision-and-values

… Mission Sustainable, accessible, and safe passenger transportation services for all across British Columbia.  Vision The Board licences and regulates passenger directed transportation and inter-city buses …

Type: Page

Last updated: Wed, 01/08/2025 - 11:11

Definitions

https://www.ptboard.bc.ca/definitions

… for this policy manual include: “Act” means the Passenger Transportation Act. “ATA“ means the Administrative Tribunals … who seeks, or has, a special authorization to operate passenger directed vehicles, inter-city buses or …

Type: Page

Last updated: Tue, 09/16/2025 - 02:01

Operating with a licence

https://www.ptboard.bc.ca/operating-licence

… of their licences once the application is approved by the Passenger Transportation Board (Board). Accessibility The Ministry of Transportation & Infrastructure is responsible for the Passenger Transportation Accessibility Program (PTAP) . …

Type: Page

Last updated: Thu, 02/26/2026 - 13:38

Ride-hail (TNS)

https://www.ptboard.bc.ca/ride-hail-tns

… Ride-hail or Transportation Network Services (TNS) companies must have a passenger transportation licence, with special authorization … service will promote sound economic conditions in the B.C. passenger transportation industry . Make sure you understand …

Type: Page

Last updated: Thu, 02/26/2026 - 13:53

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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  • Application process

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  • Operating with a licence

    • Appeal an administrative penalty
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  • Industry information

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