Effective: Sepetember 15, 2023

Updated: April 16, 2025

Table of contents

• PDF version of Policy Manual: Passenger Transportation Board Policy Manual(719 KB)
• Definitions
• Accessible taxis
• Access to information and privacy
• Activation of licences
• Appeal - Administrative penalty
• Board investigations - Section 7
• Board investigations - Section 27
• Capable
• Constitutional questions
• Contracts and additional vehicles
• Controlling members
• Discount certificates
• Eco-friendly taxis
• Eco-friendly taxis - Appendix A
• Engaged carrier authorizations
• Fit and proper
• Inter-city bus minimum route frequency
• Operating areas
• Passenger transportation regions
• Place names
• Public need
• Rates
  1. Rates orders policy
  2. Rates rules policy
• Reconsiderations
• Social media
• Sound economic conditions
• Specialty vehicles
• Submissions - Applications
• System decision - Rates
• Taxi rate harmonization and equalization
• Temporary Operating Permits (TOPs)
• Transfers - Administrative
• Urgent public need
• Vehicle capacity and banding