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Contact the Board

Phone: 250-953-3777

Email: ptboard@gov.bc.ca

Use our contact form

Office hours

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 5pm

General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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Inter-city bus licensee list

https://www.ptboard.bc.ca/inter-city-bus-licensee-list

… Inter-city bus licensee list Updated: July 2025 Legal Name Trade Name … Cold Shot Fort St John to BC/Alberta border Year-round Big Bus Vancouver Ltd. West Coast Sightseeing Engaged carrier … 3. Kelowna to Vancouver Year-round Eagle Transit Ltd.   City of Queen Charlotte to Massett Year-round Epic Rides Ltd. …

Type: Page

Last updated: Fri, 08/01/2025 - 13:12

Inter-city bus

https://www.ptboard.bc.ca/inter-city-bus

… Inter-city bus operators must have a passenger transportation licence with special authorization. Inter-city bus services operate between cities on a schedule, over …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Reduce or stop inter-city bus service

https://www.ptboard.bc.ca/reduce-icb

… Inter-city bus (ICB) operators must apply to the Passenger … Make sure you understand the application process for inter-city bus operators . It explains how the Board uses the evidence …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Perimeter seating bus safety monitors

https://www.ptboard.bc.ca/psb-safety-monitors

… for unaccompanied minors to ride in a perimeter seating bus. Safety monitor training and background checks Safety … requirements are met before operating a perimeter seating bus for a group of passengers that includes one or more … monitor must not be the driver of the perimeter seating bus. Open all Safety monitor rule 1. General requirement …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Inter-city bus minimum route frequency

https://www.ptboard.bc.ca/icb-minimum-route-frequency

… Inter-city bus minimum route frequency Print PDF Share Share this … minimum route frequency (MRF) requirements for inter-city bus (ICB) services as part of the terms and conditions of …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Limousine licensee list

https://www.ptboard.bc.ca/limousine-licensee-list

… Ltd. Bhana Limousine Fraser Valley; Metro Vancouver Big City Limousine Ltd.   Fraser Valley; Metro Vancouver; … David Peter On The Fly Classic Car Tours Metro Vancouver City Limousine Ltd. City Limousines Fraser Valley; Metro … Service Inc.   Capital HENRY, Thomas Surrey Charter Bus Grove Fraser Valley; Metro Vancouver Hollywood Limousines …

Type: Page

Last updated: Fri, 08/01/2025 - 13:13

Home

https://www.ptboard.bc.ca/home

… taxis, ride-hail, limousines, shuttles, and inter-city buses in British Columbia. It works to balance industry … to operate a taxi; limo or shuttle; ride-hail; or inter-city bus service in B.C. Go Operating with a licence Operating …

Type: Page

Last updated: Fri, 04/11/2025 - 19:08

Resources

https://www.ptboard.bc.ca/resources

… Wheelchair Accessible Transportation by Taxi and Inter-city Bus in British Columbia: update 2017, Passenger … issues related to wheelchair accessible taxis and inter-city buses. It includes recommendations on areas of further …

Type: Page

Last updated: Thu, 04/24/2025 - 04:09

Operating areas

https://www.ptboard.bc.ca/operating-areas

… This policy does not apply to:  Applications for inter-city bus authorizations  Policy Passenger directed vehicle … “transportation of passengers may only originate from City X and the surrounding area which extends south to …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Eco-friendly taxis - Appendix A

https://www.ptboard.bc.ca/eco-friendly-taxis-appendix

… policy, CFCR is determined by adding 55% of the vehicle's city fuel consumption rating to 45% of the vehicle's highway … used in Canada. The NRC database reports ratings for both city and highway driving conditions. The CFCR is not reported … The rate for a vehicle is calculated by adding 55% of the city rating to 45% of its highway rating, as follows: Table …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Place names

https://www.ptboard.bc.ca/place-names

… operating areas. This policy does not apply to inter-city buses, as their service areas are defined in terms of … to the use of letters patent for incorporation include: City of Vancouver (see ‘ Vancouver Charter ’), Resort Municipality of Whistler, and City of Powell River, which were incorporated directly by the …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Taxi licensee list

https://www.ptboard.bc.ca/taxi-licensee-list

… 3 Chilliwack Taxi Ltd. Chilliwack Taxi Fraser Valley 27 6 City & Country Taxi Service Limited YELLOW CAB OF VICTORIA … Narinder Kaur UNITED CABS #3 Alberni-Clayoquot 1   Garden City Cabs of Richmond Ltd. Garden City Cabs Metro Vancouver 28 13 GILL, Hirdeypal Singh …

Type: Page

Last updated: Fri, 08/01/2025 - 13:17

Taxi rates list

https://www.ptboard.bc.ca/taxi-rates-list

… Taxi Ltd. Chilliwack Taxi Fraser Valley 4.00 2.24   40.14 City & Country Taxi Service Limited YELLOW CAB OF VICTORIA … and Delivery Nanaimo Point to point rates       Garden City Cabs of Richmond Ltd. Garden City Cabs Metro Vancouver 3.75 2.18   38.93 GILL, Hirdeypal …

Type: Page

Last updated: Sun, 06/29/2025 - 18:00

Change rates or rules

https://www.ptboard.bc.ca/change-rates-or-rules

… out in the rate. In some cases this can be as broad as one city to another, or may break up areas into zones in which …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Operating with a licence

https://www.ptboard.bc.ca/operating-licence

…   Taxi   Ride-hail (TNS)   Inter-city bus   Limo and shuttle Taxi, ride-hail, limousine, shuttle and inter-city bus operators must meet the terms and conditions of …

Type: Page

Last updated: Thu, 04/24/2025 - 03:55

Application process

https://www.ptboard.bc.ca/application-process

…   Taxi   Ride-hail (TNS)   Inter-city bus   Limo and shuttle Taxi, ride-hail, limousine, shuttle and inter-city bus operators must apply to the Passenger Transportation …

Type: Page

Last updated: Mon, 04/14/2025 - 00:54

Policy manual

https://www.ptboard.bc.ca/policy-manual

… A Engaged carrier authorizations Fit and proper Inter-city bus minimum route frequency Operating areas Passenger …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Updated policy for inter-city bus licensees

https://www.ptboard.bc.ca/news/2023-11/updated-policy-inter-city-bus-licensees

… Transportation Board (Board) has revised its Inter-City Bus Minimum Route Frequency Policy for inter-city bus (ICB) licensees. These revisions reflect the changed …

Type: News and updates

Published: Fri, 11/24/2023 - 01:00

Demonstrating public need and sound economic conditions

https://www.ptboard.bc.ca/demonstrating-public-need-and-sound-economic-conditions

… data shows that the population in a neighbouring city has increased. A licensee could apply to expand their operating area to include that city because increased population could mean more people who …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Forms

https://www.ptboard.bc.ca/forms

… of applications (300 KB) PT Board Form 7: Inter-city bus authorization application summary (235 KB) PT Board Form 8: Inter-city bus route worksheet (659 KB) PT Board Form 10: Metered …

Type: Page

Last updated: Sun, 06/29/2025 - 18:00

Inter-city bus COVID-19 policy extension and consultation

https://www.ptboard.bc.ca/news/2023-04/inter-city-bus-covid-19-policy-extension-and-consultation

… Since March 18, 2020, the Board has allowed Inter-City Bus (ICB) operators to temporarily reduce or suspend … the ICB COVID-19 Policy until December 31, 2023 . … Inter-city bus COVID-19 policy extension and consultation …

Type: News and updates

Published: Wed, 04/19/2023 - 14:06

Engaged carrier authorizations

https://www.ptboard.bc.ca/engaged-carrier-authorizations

… engaged carrier authorization term and condition for Inter-city Bus (ICB) or limousine licensees. This term and condition is …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Fitness

https://www.ptboard.bc.ca/fitness

… When taxi, ride-hail, limo and shuttle and inter-city bus operators apply for a passenger transportation licence, …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Fitness reviews

https://www.ptboard.bc.ca/fitness-reviews

… Taxi, ride-hail, limousine, shuttlebus and inter-city bus operators must be: a fit and proper person to provide the …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Limousine and shuttle

https://www.ptboard.bc.ca/limousine-and-shuttle

… a decision.  Transfer a licence Taxi, ride-hail, inter-city bus, limo, shuttle and other passenger directed vehicle …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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