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Contact the Board

Phone: 250-953-3777

Email: ptboard@gov.bc.ca

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Office hours

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 5pm

General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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1 - 25 of 138 results for {{search_term}}

Rates policy project

https://www.ptboard.bc.ca/rates

… Rates policy project Print PDF Share Share this content Copy … Taxi rates review Rates bands Board standardized rates Taxi rates review In response to the … landscape in B.C., the Passenger Transportation Board (Board) began reviewing taxi rates and   examining …

Type: Page

Last updated: Thu, 07/04/2024 - 15:55

Rates as a regulatory lever

https://www.ptboard.bc.ca/rates-regulatory-lever

… Rates as a regulatory lever Print PDF Share Share this … Copy this URL: Copied https://www.ptboard.bc.ca/search The Board has exclusive rule-making authority under the Passenger … under a special authorization licence in B.C. The Board can make new rules or amended rules regarding rates on …

Type: Page

Last updated: Wed, 01/08/2025 - 12:47

Taxi rates

https://www.ptboard.bc.ca/taxi-rates

… Taxi rates Print PDF Share Share this content Copy this URL: … rates that are approved by the Passenger Transportation Board (Board). Taxi operators may not charge variable rates that …

Type: Page

Last updated: Mon, 04/14/2025 - 01:15

Limousine and other passenger directed vehicle rates

https://www.ptboard.bc.ca/limo-other-pdv-rates

… Limousine and other passenger directed vehicle rates Print PDF Share Share this content Copy this URL: … rates that are approved by the Passenger Transportation Board (Board). The Board's Rates Rules ensure passengers are … directed vehicle rates and rules The Board establishes standardized rules for other passenger directed vehicles …

Type: Page

Last updated: Thu, 03/14/2024 - 14:27

About the Passenger Transportation Board

https://www.ptboard.bc.ca/about

… About the Passenger Transportation Board Print PDF Share Share this content Copy this URL: … The Passenger Transportation Board (Board) is an independent administrative tribunal in … industry. Systemic decisions can include matters such as rates, fleets, or operating areas. Since there can be …

Type: Page

Last updated: Wed, 04/16/2025 - 10:01

Rates policies

https://www.ptboard.bc.ca/rates-policies

… Rates policies Print PDF Share Share this content Copy this … applies to individual application decisions. When the Board makes an application decision, it expresses any … reasons for decision—which is called a rates order.  The Board may indicate that a licensee is subject to an …

Type: Page

Last updated: Wed, 03/05/2025 - 12:05

Change rates or rules

https://www.ptboard.bc.ca/change-rates-or-rules

… Change rates or rules Print PDF Share Share this content Copy this … to their rates must show the Passenger Transportation Board (Board) that the proposed rates are both just and uniform. …

Type: Page

Last updated: Mon, 04/14/2025 - 01:08

Systemic decision - Rates

https://www.ptboard.bc.ca/systemic-decision-rates

… Systemic decision - Rates Print PDF Share Share this content Copy this URL: … section 7(1)(g) of the Act provides authority to the Board to make rules about rates and any practices related to … with them the same binding (enforceable) qualities. The Board may make systemic decisions on rates by making a new …

Type: Page

Last updated: Thu, 04/24/2025 - 09:13

Ride-hail (TNS) rates

https://www.ptboard.bc.ca/ride-hail-rates

… Ride-hail (TNS) rates Print PDF Share Share this content Copy this URL: … and to incentivize behaviour. The Passenger Transportation Board (Board) sets minimum rates to be charged for ride-hail (TNS) …

Type: Page

Last updated: Tue, 10/17/2023 - 18:17

Rates rules manual

https://www.ptboard.bc.ca/rates-rules-manual

… Rates rules manual Print PDF Share Share this content Copy … https://www.ptboard.bc.ca/search Passenger Transportation Board Rates Rules Manual Effective: October 18, 2023 Updated: …

Type: Page

Last updated: Thu, 10/10/2024 - 09:52

Board rules of practice and procedure

https://www.ptboard.bc.ca/board-rules-practice-procedure

… Board rules of practice and procedure The HTML version of the … vehicles or an amendment to a licence,   b)    a change of rates, or  c)    a temporary operating permit, and   who … operate inter-city buses or passenger directed vehicles;  “Board” means the Passenger Transportation Board and includes …

Type: Page

Last updated: Mon, 03/24/2025 - 04:14

Taxi rates list

https://www.ptboard.bc.ca/taxi-rates-list

… Taxi rates list Print PDF Share Share this content Copy this URL: … 2.85   42.69 Eagle Transit Ltd.   North Coast Non metered rates       Electric Taxi Limited Electric Taxi Nanaimo 4.15 … CP Rail Contract Fraser-Fort George Crew transport rates       Esq Taxi Ltd. ESQ Taxi Capital 3.85 2.24   48.34 …

Type: Page

Last updated: Thu, 04/24/2025 - 08:31

Board investigations - Section 7

https://www.ptboard.bc.ca/board-investigations-section-7

… Board investigations - Section 7 Print PDF Share Share this … As set out in section 7(1)(b)(i) and (i.1) of the Act the Board may, on its own motion, conduct an investigation into … However, the investigation must be relevant to the Board’s overarching jurisdiction and authority.  The Board …

Type: Page

Last updated: Mon, 04/14/2025 - 01:31

Board investigations - Section 27

https://www.ptboard.bc.ca/board-investigations-section-27

… Board investigations - Section 27 Print PDF Share Share this … URL: Copied https://www.ptboard.bc.ca/search Context The Board may conduct investigations under section 7 or section … The Policy Manual contains a separate policy regarding Board investigations under section 7 of the Act.  Section 7 …

Type: Page

Last updated: Mon, 04/14/2025 - 01:32

Board mission, vision, and values

https://www.ptboard.bc.ca/board-mission-vision-and-values

… Board mission, vision, and values Print PDF Share Share this … services for all across British Columbia.  Vision The Board licences and regulates passenger directed … Independent tribunal  Administrative Fairness: The Board upholds principles of administrative fairness and …

Type: Page

Last updated: Wed, 01/08/2025 - 11:11

Taxi meters

https://www.ptboard.bc.ca/taxi-meters

… Act (Act) authorizes the Passenger Transportation Board (Board) to set rules, policies, and licence terms and … Taxi meters help to ensure transparency regarding rates, especially to passengers, and the Board’s taxi meter …

Type: Page

Last updated: Mon, 02/24/2025 - 15:41

Operating with a licence

https://www.ptboard.bc.ca/operating-licence

… application is approved by the Passenger Transportation Board (Board). Accessibility The Ministry of Transportation & … to make sure they are fit, proper and capable operators. Rates, surcharges and tolls Taxis, limousines, shuttles, and …

Type: Page

Last updated: Thu, 04/24/2025 - 03:55

Taxi rate harmonization and equalization

https://www.ptboard.bc.ca/taxi-rate-harmonization-and-equalization

… Context Under the Act, the Board may approve or set rates charged by a taxi licensees in B.C. Taxi licensees may only charge rates that are approved by the Board, and cannot charge variable rates that respond to …

Type: Page

Last updated: Mon, 04/14/2025 - 21:30

Taxi

https://www.ptboard.bc.ca/taxi

… operators applying for a new licence must show the Board that they are: a fit and proper person to provide the … understand the application process . It explains how the Board uses the evidence you provide in your application to … Public need indicators Accessible service plan Proposed rates Final step Submit your completed application package to …

Type: Page

Last updated: Thu, 12/07/2023 - 10:36

Fitness reviews

https://www.ptboard.bc.ca/fitness-reviews

… of providing the service The Passenger Transportation Board (Board) may review licensee fitness at any time to make sure they meet these standards. When does the Board review fitness? The Board may review operator fitness …

Type: Page

Last updated: Sun, 03/23/2025 - 20:27

Amend or change a limousine or shuttle licence

https://www.ptboard.bc.ca/amend-limo-shuttle

… operators must apply to the Passenger Transportation Board to amend or change their terms and conditions of … other passenger directed vehicle operators . Learn how the Board makes a decision using the information and evidence you … approval. Applying to operate in an area with different rates If you are applying to operate in a new area with …

Type: Page

Last updated: Wed, 06/12/2024 - 21:18

Limousine and shuttle

https://www.ptboard.bc.ca/limousine-and-shuttle

… operators applying for a new licence must show the Board that they are: a fit and proper person to provide the … understand the application process . It explains how the Board uses the evidence you provide in your application to … registration documents Public need indicators Proposed rates Final step Submit your completed application package to …

Type: Page

Last updated: Tue, 04/30/2024 - 00:19

Amend or change a taxi licence

https://www.ptboard.bc.ca/amend-taxi

… Taxi operators must apply to the Passenger Transportation Board (Board) to amend or change their terms and conditions of … application. Applying to operate in an area with different rates If you are applying to operate in a new area with …

Type: Page

Last updated: Wed, 06/12/2024 - 21:20

Ride-hail (TNS)

https://www.ptboard.bc.ca/ride-hail-tns

… operators applying for a new licence must show the Board that they are: a fit and proper person to provide the … understand the application process . It explains how the Board uses the evidence you provide in your application to … of the gig economy in other parts of Canada. Minimum rates Ride-hailing, where passengers hail and pay for service …

Type: Page

Last updated: Thu, 12/07/2023 - 10:44

Forms

https://www.ptboard.bc.ca/forms

… Forms Passenger Transportation Board forms PT Board Form 1: Vehicle proposal (352 KB) PT Board Form 2: … route worksheet (659 KB) PT Board Form 10: Metered taxi rates (475 KB) PT Board Form 11: Hourly charter rates (548 …

Type: Page

Last updated: Wed, 04/16/2025 - 10:23

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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