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Contact the Board

Phone: 250-953-3777

Email: ptboard@gov.bc.ca

Use our contact form

Office hours

Monday

9am - 5pm

Tuesday

9am - 5pm

Wednesday

9am - 5pm

Thursday

9am - 5pm

Friday

9am - 5pm

General information

The Passenger Transportation Board (Board) is an independent administrative tribunal in B.C. established under the Passenger Transportation Act. 

The Board's primary responsibility is to make decisions on special authorization applications relating to: 

  • Passenger directed vehicle authorizations (e.g. taxis, limousines, shuttle vans)
  • Inter-city bus authorizations
  • Ride-hailing (TNS) authorizations 

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1 - 25 of 107 results for {{search_term}}

Submissions - Applications

https://www.ptboard.bc.ca/submissions-applications

… Submissions - Applications Print PDF Share Share this content Copy this … This policy does not apply to: Urgent public need applications Temporary operating permit applications ICB streamlined application process Policy The …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Limousine licensee list

https://www.ptboard.bc.ca/limousine-licensee-list

… Metro Vancouver; Squamish-Lillooet 0970105 BC Ltd AAA LIMO & VAN TOURS Central Okanagan 1094425 B.C. LTD.   Comox … Limousine Services Fraser Valley; Metro Vancouver 24/7 Limo Ltd.   Fraser Valley; Metro Vancouver; Squamish-Lillooet … Vancouver Luxe Fleet Inc.   Fraser Valley; Metro Vancouver Luxury Life Limousine Inc. Luxury Life Limousine Fraser …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Application process

https://www.ptboard.bc.ca/application-process

…   Taxi   Ride-hail (TNS)   Inter-city bus   Limo and shuttle Taxi, ride-hail, limousine, shuttle and … are made by Board members. Staff do not make decisions on applications. When making a decision on your application, the … services. In this situation, the Board will process applications based on " urgent public need ." This is an …

Type: Page

Last updated: Mon, 04/14/2025 - 00:54

Home

https://www.ptboard.bc.ca/home

… interest. Learn more about the Board News, updates and applications TNS geo-fencing around Vancouver Cruise Ship … existing, special authorization licence to operate a taxi; limo or shuttle; ride-hail; or inter-city bus service in B.C. … else’s application. We do not disclose the status of other applications until the final decision has been published on …

Type: Page

Last updated: Fri, 04/11/2025 - 19:08

Limousine and shuttle

https://www.ptboard.bc.ca/limousine-and-shuttle

… licence, with special authorization, to operate a limo, shuttle, or other PDV service. Apply for a licence … and Conditions of Licence (257 KB) Public Explanation of Applications (300 KB) Disclosure of unlawful activity & … using a booking app on their smartphone. Smartphone applications (apps) connect customers to transportation …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Limousine and other passenger directed vehicle rates

https://www.ptboard.bc.ca/limo-other-pdv-rates

… and vehicle size requirements for sedan limousines reflect luxury standards and vehicle styles that are generally …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Change rates or rules

https://www.ptboard.bc.ca/change-rates-or-rules

… the Board requires 51% of licensees to submit rate change applications before it will consider changes to a common … the taxis in the common rate area, must submit rate change applications before the Board will consider changes to the … terms and conditions of their licence. Checklist Change limo, shuttle and other PDV rates and rules Forms Special …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Support or object to an application

https://www.ptboard.bc.ca/support-or-object-application

… Transportation Board (Board) publishes a summary of the applications it receives on its website .  Anyone can provide … Social Media policy. General submission requirements on applications are stated in the Board’s RPP 13 and 46 …

Type: Page

Last updated: Wed, 04/02/2025 - 02:03

Urgent public need

https://www.ptboard.bc.ca/urgent-public-need

… the Passenger Transportation Board (Board) will process applications based on "urgent public need." This is an exception to regular processing. Applications are not published and submissions are not solicited. Examples of applications processed under urgent public need include: A …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Board rules of practice and procedure

https://www.ptboard.bc.ca/board-rules-practice-procedure

… Board staff except in the following circumstances: a)    applications made to the Registrar pursuant to sections 24, … of Board related matters, including, but not limited to, applications for special authorization that have been received by the Board, decisions on applications for special authorizations, hearing notices, …

Type: Page

Last updated: Sun, 06/29/2025 - 18:00

Temporary Operating Permit (TOP)

https://www.ptboard.bc.ca/temporary-operating-permit

… extra vehicles to meet an urgent temporary demand? Taxi, limo, shuttle and other passenger directed vehicle operators … of temporary and urgent need. Fees for Festive Season TOP applications are the same as regular TOP applications. Read the Festive Season TOPs policy for more …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Dispatch systems and application software

https://www.ptboard.bc.ca/dispatch-systems-and-application-software

… Passenger Transportation Act. However, these systems and applications can be an important part of a taxi business’ … Act and terms and conditions of licence. Such systems and applications automate essential business processes and assist …

Type: Page

Last updated: Thu, 01/30/2025 - 11:24

Fitness

https://www.ptboard.bc.ca/fitness

… https://www.ptboard.bc.ca/search When taxi, ride-hail, limo and shuttle and inter-city bus operators apply for a … a decision on a licence:   New, amendment and transfer applications for Special Authorization passenger transportation licences Urgent Public Need applications Temporary Operating Permit applications The …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Activation of licences

https://www.ptboard.bc.ca/activation-licences

… a new application, amendments to existing licenses, or applications for additional vehicles. Applicability This …    New licence, transfers (PDVs) - Urgent public need applications Applicants are typically required to activate at …      Additional vehicles (PDVs) - Urgent public need applications The licensee must activate the additional …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Apply to transfer a licence

https://www.ptboard.bc.ca/apply-transfer-licence

… Taxi, ride-hail, inter-city bus, limo, shuttle and other passenger directed vehicle operators … administrative and has streamlined requirements for these applications. Examples of administrative transfers are: A …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Vehicle booking apps

https://www.ptboard.bc.ca/vehicle-booking-apps

… vehicles using their smartphone. Smartphone applications (apps) connect customers to transportation …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Operating with a licence

https://www.ptboard.bc.ca/operating-licence

…   Taxi   Ride-hail (TNS)   Inter-city bus   Limo and shuttle Taxi, ride-hail, limousine, shuttle and … using a booking app on their smartphone. Smartphone applications (apps) connect customers to transportation …

Type: Page

Last updated: Thu, 04/24/2025 - 03:55

Inter-city bus

https://www.ptboard.bc.ca/inter-city-bus

… Transfer a licence Taxi, ride-hail, inter-city bus, limo, shuttle and other passenger directed vehicle operators …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Ride-hail (TNS)

https://www.ptboard.bc.ca/ride-hail-tns

… Transfer a licence Taxi, ride-hail, inter-city bus, limo, shuttle and other passenger directed vehicle operators … using a booking app on their smartphone. Smartphone applications (apps) connect customers to transportation …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Taxi

https://www.ptboard.bc.ca/taxi

… (257 KB) Municipal notice (575 KB) Public explanation of applications (300 KB) Disclosure of unlawful activity & … Transfer a licence Taxi, ride-hail, inter-city bus, limo, shuttle and other passenger directed vehicle operators … using a booking app on their smartphone. Smartphone applications (apps) connect customers to transportation …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Perimeter seating bus safety monitors

https://www.ptboard.bc.ca/psb-safety-monitors

Perimeter seating bus safety monitors Print PDF Share Share this content Copy this URL: Copied https://www.ptboard.bc.ca/search There are specific safety requirements for vehicles that provide perimeter seating for 12 or more passengers. These vehicles …

Type: Page

Last updated: Sun, 06/29/2025 - 18:01

Application processing delays

https://www.ptboard.bc.ca/news/2025-06/application-processing-delays

… concerns have been raised about processing delays for applications at the Passenger Transportation Board. The Board recognizes there is currently a backlog of applications, and we are committed to find ways to expedite … applicants mix and match between Part A (Taxi) and Part B (Limo & Other PDV) on the form. Please only complete one …

Type: News and updates

Published: Wed, 06/25/2025 - 01:00

Taxi licensee list

https://www.ptboard.bc.ca/taxi-licensee-list

… Taxi Nanaimo 7 2 P.R.C. Cab Co Ltd. Glacier Cabs, Glacier Limo Central Kootenay 9   Paramjit Kaur MALHOTRA AIRWAYS TAXI …

Type: Page

Last updated: Sun, 06/29/2025 - 18:00

Uber transfer application Q&As

https://www.ptboard.bc.ca/news/2023-05/uber-transfer-application-qas

… Board for a decision. The public is made aware of pending applications through a summary published in the Board’s … TNS operators, click here . Will the Board accept more TNS applications in the future?  Yes, the Board continues to receive TNS applications from interested parties. The Board is not …

Type: News and updates

Published: Wed, 05/10/2023 - 13:00

Taxi rates list

https://www.ptboard.bc.ca/taxi-rates-list

… 4.40 2.50   47.38 P.R.C. Cab Co Ltd. Glacier Cabs, Glacier Limo Central Kootenay 4.20 2.77   57.40 Penticton Eco Taxi …

Type: Page

Last updated: Sun, 06/29/2025 - 18:00

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Territorial acknowledgement

The Passenger Transportation Board acknowledges the traditional territories of the many diverse Indigenous Peoples in the geographic areas we serve.

 

With gratitude and respect, we acknowledge that the Board’s office is located on the traditional unceded territories of the Lekwungen-speaking peoples (Songhees and Esquimalt), who are the traditional keepers of this land and whose historical relationships with this land continue today.

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  • Application process

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  • Operating with a licence

    • Appeal an administrative penalty
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    • Operating an inter-city bus service
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