Making the passenger transportation industry more accessible

Making the passenger transportation industry more accessible

The Passenger Transportation Board (Board) is committed to supporting the full and equal participation of people with disabilities, as well as continuing to work towards inclusivity and accessibility in the passenger transportation industry.

The Board has focused mostly on wheelchair accessibility in the passenger transportation industry and its goal remains to have wheelchair accessible vehicles integrated into fleets across BC.  The Board also recognizes barriers to accessible passenger transportation can include auditory, vision, cognitive and other sensory challenges and discrimination (whether intended or unintended) based on race, gender, sexuality and other characteristics.

With these types of accessibility barriers in mind, there are many aspects of passenger transportation (such as training and assistive technology like talking meters) which can be improved to promote greater accessibility and inclusion for all riders.  

The Board is committed to:

The Accessible BC Regulation under the Accessible BC Act came into effect on September 1, 2022. The Board must comply with corporate reporting requirements under the Act.

The accessibility directorate has information about improving accessibility for people with disabilities.

Contact us with comments, questions, or recommendations on the Board’s commitment to accessibility and reconciliation.